Communication : Communication Skills - Course

Communication Skills

Certificate in Communication Skills QLS Level 2. Additional CPD Accredited Communication Skills Certificate with 50 CPD points available with no extra study. This Communication Skills course comes with easy to understand e-learning study materials.

Communication Skills level 2. Certificate of Achievement.

In business communication, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own communication.

This Communication Skills Certificate self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Certificate of Achievement. College registration, tutor support, course materials and additional supporting material are all included in the course fee.

Quality Licence Scheme

This Communication Skills course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Communication Skills

Communication Skills Course Syllabus

This Communication Skills course consists of the following units:

Communication Skills Unit 1 – Fundamentals of Business Communication

This communication skill unit covers the following key topics:

• Why Write is important
• Four C’s of communication and writing
• Word Agreement
• Active and Passive Voice
• Sentences and Sentence Types
• Readability Index
• Manners and Courtesy
• Practical Language
• Inclusive Language
• Sentence Construction
• Punctuation
• Plus More

Unit 2 – Writing Business Letters

This communication skill unit covers the following key topics:

• Business Documents
• Beginning the Letter
• Closing the Letter
• Hyperlinks in Email Messages
• Email Protocol for Administrative Assistants
• HTML Format Versus Plain Text
• What Messages Are Inappropriate for Business Email
• Plus more

Unit 3 – Writing Effective Emails

This communication skill unit covers the following key topics:

• E-mail Basics
• Spelling and Proofreading
• Proofreading Tips
• Plus More

Unit 4 – Writing Memos

This communication skill unit covers the following key topics:

• The Anatomy of a Memo
• Reviewing Your Writing
• Plus More

Unit 5 – Communicating Effectively by Telephone

This communication skill unit covers the following key topics:

• Communication Skills
• The Importance of Empathy
• Defining Communication
• Asking Questions
• Telephone Techniques
• Handling Everyday Requests
• Tips and Tricks about communication skills
• Plus More

Course Benefits:

• Full Tutor Support
• Self paced, no fixed schedules
• Available to students anywhere in the world
• 24/7 Access to the LMS ( Learning Management System )
• Easy to understand quality e-learning study materials.

Course Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

• Online course materials
• Question papers
• Additional Supporting Material
• Useful Links

Course assessment

You will be continually assessed throughout the Communication Skills course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a course Communication Skills with Brentwood Open Learning College you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

Communication Skills

Communication Skills

No particular entry requirement.

Option 1

Communication Skills Certificate QLS Level 2 endorsed by Quality Licence Scheme

Certificate Fee: £75 + postal charges

Option 2

Communication Skills Certificate issued by BOLC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£65 + postal charges

*Postage Charges: National £9, International £15

Communication Skills

Currently there are no Q&As for this course. Be the first to ask a question.