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Communicating Positively with Team Members

Classroom based course with study materials, lecturer support and CPD Hours included

London Training For Excellence


£4,320 inc VAT
Study method
Online, self-paced
5 days
No formal qualification
Additional info
  • Tutor is available to students

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Developing your communication skills can help all aspects of your life, from your professional life to home life and everything in between. The ability to communicate information accurately, clearly and as intended, is a vital life skill. It’s never too late to work on your communication skills and by doing so, you may well find that you improve your quality of life. Professionally, if you are applying for jobs or looking for a promotion with your current employer, you will almost certainly need to demonstrate good communication skills.


Module 1 – Introduction.

  • The nature of Communications - Creation, Transmission and Interpretation of information.

Module 2 - Barriers to effective communications

  • Overcoming barriers to communication.
  • The main categories of communication.
  • Analyzing different types of communication.
  • Presentation Techniques.

Module 3 - Managing Effective Meetings:

  • Objectives
  • Agenda preparation
  • Taking minutes
  • Gaining participation and contribution of members:
    • Involving the team
    • Action Planning
    • Achieving the Objectives of the meeting

Module 4 - Negotiation Techniques, Strategies and Tactics.

  • Influencing techniques - different approaches
  • Interpersonal Skills
  • Stress and its effect on Interpersonal skills
  • The Change Environment and its effect on Interpersonal skills
  • Positive attitudes

Module 5 - Relationships with superiors, peers and subordinates.

  • Group dynamics.
  • Effective Teamwork.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.