Cloud Support Technician Course

Learn to implement Cloud technologies within your organisation.



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£99 inc VAT (was £199)
Or £33.00/mo. for 3 months... Read more
Offer ends 31 January 2021
Study method
Online, self-paced
1 month
CompTIA Cloud+
Professional certification What's this?
Additional info
  • Exam(s) / assessment(s) not included in price, and must be purchased separately

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Did you know that almost 9 out of 10 companies use some form of cloud technology? If you are interested in becoming a Cloud Support Technician, then we have the course for you. With the Cloud Support Technician Course you will be trained on CompTIA Cloud+ so that you can start a career in Cloud Support.

Cloud storage is a cloud computing model in which data is stored on remote servers accessed from the Internet, or "cloud." A Cloud Support Technician is someone who understands cloud infrastructure and is a key part of the service support team. As cloud storage is such an important aspect of organisations today, a career in Cloud Support is sure to come with many opportunities

The Cloud Support Technician Course focuses on implementing and maintaining cloud technologies and is compliant with ISO 17024 standards. This training course will provide you with the knowledge and best practices that are required for working on cloud environments, as well as an understanding of cloud infrastructure. Completing the Cloud Support Technician Course also means that you will be more than prepared for the CompTIA Cloud+ exam and life after exams too.


CompTIA Cloud+
Awarded by CompTIA

Course media


The Cloud Support Technician Course aims to prepare students for the CompTIA Cloud+ exam. It validates the skills and expertise of IT practitioners in implementing and maintaining cloud technologies.

What you will learn:

Cloud models
Cloud security
Cloud infrastructure
Resource management
Business continuity

Why study online?

Technological improvements and advances in educational design mean that studying online is no longer just a low cost alternative to traditional training methods. In many respects our online courses offer training which is superior to the majority of available “classroom” options.

Not only is the effectiveness of the training process enhanced, but also the convenience and overall cost efficiency of studying online makes it a compelling option for training. You can learn at your own pace and can repeat each section as many times as required unlike in a classroom environment.

Studying at your own pace, rewinding and going over the material as often as you need improves your long-term memory retention and makes studying more rewarding.


Module 1: Cloud Concepts and Models

Models – Part 1
Models – Part 2
Service And Delivery Models
Terms And Characteristics
Objects Storage Concepts

Module 2: Virtualisation

Install, Configure, Manage VM And Devices
Virtual Disks
Virtual Switches
Virtual Resource Migration
Benefits Of Virtualization In A Cloud Environment
Compare And Contrast Virtual Environment

Module 3: Infrastructure

Different Access Protocols
Explain Storage Configuration
File Systems Types
Executing Storage Provisioning
Network Share Demo
Implement Appropriate Network Configurations
Importance Of Network Optimization
Troubleshoot Basic Network Configuration – Part 1
Troubleshoot Basic Network Configuration – Part 2
Troubleshoot Commands – Part 1
Troubleshoot Commands – Part 2
Troubleshoot Commands – Part 3
Explain Common Network Protocols
Common Hardware Resources

Module 4: Resource Management

Resource Management – Part 1
Resource Management – Part 2
Establishing Baselines And Thresholds
Appropriately Allocate Physical Host Resources – Part 1
Appropriately Allocate Physical Host Resources – Part 2
Appropriately Allocate Virtual Guest Resources – Part 1
Appropriately Allocate Virtual Guest Resources – Part 2
Use Appropriate Tools For Remote Access

Module 5: Security

Security – Part 1
Security – Part 2
Storage Security Concepts And Methods
Different Encryption Technologies
Identify Access Control Methods

Module 6: Systems Management

Systems Management – Part 1
Systems Management – Part 2
Diagnose Remediate And Optimize – Part 1
Diagnose Remediate And Optimize – Part 2
Common Performance Concepts – Part 1
Common Performance Concepts – Part 2
Testing Techniques

Module 7: Business Continuity in the Cloud

Business Continuity In Cloud – Part 1
Business Continuity In Cloud – Part 2
Solutions To Meet Availability Requirements

Please note that the official exam is not included, however for those who complete the course, they will receive a completion certificate upon request.

Who is this course for?

The CompTIA Cloud+ training course is ideal for anyone who is interested in gaining an understanding of cloud computing.


Although there are no official requirements to study this CompTIA Cloud+ training course, it is recommended that you have 24-36 months of work experience in networking, storage or IT data administration.

Career path

  • Cloud Support Technician
  • IT Consultant
  • IT Technician
  • IT Relationship Manager
  • Cloud Architect
  • Cloud Consultant
  • Cloud Specialist
  • Cloud Engineer

Questions and answers

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Abu asked:

How can i book the exam I want to purchase both the exam and training together Thanks


The exams are Microsoft exams

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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