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Closing The Sale & Dealing With Objections

Practical Training for Professionals


£516 inc VAT
Study method
No formal qualification
6 CPD hours / points

15 students enquired about this course

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Location & dates

Somerset House
Temple Street
West Midlands
United Kingdom
Temple Back East
United Kingdom
EEF Venues
Clifton Down
United Kingdom
Cheadle House
Cheadle Royal Business Park
United Kingdom


This Closing the Sale and Dealing with Objections course reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement. The course also includes effective methods of dealing with the customer's objections and indecision.

CPD Value 5.5 Hours

Course Location

Closing The Sale & Dealing With Objections London
Closing The Sale & Dealing With Objections Manchester
Closing The Sale & Dealing With Objections Nottingham
Closing The Sale & Dealing With Objections Birmingham
Closing The Sale & Dealing With Objections Bristol
Closing The Sale & Dealing With Objections Edinburgh
Closing The Sale & Dealing With Objections Leeds


6 CPD hours / points
Accredited by Approved By Law society

Course media


Closing The Sale & Dealing With Objections - Timetable

09:30 - 09:45 Coffee & Course Objectives

09:45 - 10:45 Task 1

10:45 - 11:30 3 ½ Steps To Selling
(Establishing Interest & Prospecting, Presenting, Closing, Keeping the Doors Open)

11:30 - 12:00 Types of Closes
(23 closes are analysed)

12:00 - 13:00 What Type of Closer Are You?
(Personal test)

13:00 - 14:00 Lunch

14:00 - 14:30 Task 2

14:30 - 16:30 Dealing With Objections Effectively
(Types of objections, pre-handling objections, answering objections)

16:30 - 16:45 Summary & Action Plans Agreed

Closing The Sale & Dealing With Objections - Benefits

  • 20+ types of closing strategies
  • Greater confidence in handling objections positively
  • Understanding the customers motivation
  • Overcoming customers objections to the price
  • Individual sales issues discussed and resolved

Questions and answers


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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.