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Claims Administrator Training - Insurance and Legal Skills
Online Training Academy

Holiday Offer | Lifetime Access | Free Certified | 10 CPD Points

Summary

Price
£20 inc VAT
Study method
Online, On Demand 
Course format
5 Videos (with subtitles and transcripts) and 4 PDFs
Duration
2.9 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
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Overview

Updated in December 2025

Step into the essential world of claims management and advance your insurance and legal career. This course equips you with practical skills to handle claims efficiently, resolve disputes, and stay ahead of industry trends. Learners will gain expertise in claims processes, financial analysis, and negotiation, giving them the confidence to excel in professional roles.

In the UK, Claims Administrators typically earn £12–£15 per hour, which amounts to around £25,000–£31,000 per year, depending on experience and location.

Key Features:

  • CPD Certified
  • Developed by Specialist
  • Lifetime Access

Certificates

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

This course contains

Format: 5 Videos (with subtitles and transcripts) and 4 PDFs

Duration: 2h and 54m

Course media

Description

Learners will gain a comprehensive understanding of claims administration within insurance and legal contexts. They will learn to manage the full claims process, assess financial impacts accurately, and apply practical strategies for dispute resolution. The course provides hands-on knowledge in negotiation techniques and professional communication, ensuring participants can interact effectively with clients and stakeholders. By exploring current industry trends, learners will understand evolving regulations and best practices. This course prepares participants to operate confidently in real-world scenarios, make informed decisions, and advance their careers in insurance and legal services.

Learning Outcomes

  • Understand the fundamentals of claims administration processes
  • Manage claims efficiently from start to finish
  • Analyse financial aspects of insurance claims accurately
  • Resolve disputes using negotiation techniques effectively
  • Apply professional skills in insurance and legal sectors
  • Stay updated on industry trends and professional development

Who is this course for?

  • Aspiring claims administrators seeking insurance knowledge
  • Professionals working in insurance or legal claims departments
  • Individuals interested in financial analysis within claims processes
  • Team members managing disputes or client negotiations
  • Those aiming to grow in insurance and legal careers

Career path

  • Claims Administrator
  • Insurance Claims Handler
  • Legal Claims Coordinator
  • Claims Analyst
  • Insurance Risk Assessor
  • Dispute Resolution Specialist

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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