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Certified Scrum Master ® | Scrum Alliance

COVID-19 Update: Attend from home - Live Online tutor-led classroom course with interactive group exercises.

TCC Training and Consultancy


£834 - £954 inc VAT
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Study method
2 days, Full-time
Certified Scrum Master
Professional certification What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Location & dates

150 Corporation Street
West Midlands
United Kingdom
Bishopsgate Court
4-12 Norton Folgate
United Kingdom
Portland Street
United Kingdom


TCC's Certified Scrum Master ® (CSM) course is an interactive two-day training course, which allows delegates to explore the Scrum framework in detail. It covers the Scrum principles and practices, team roles, ceremonies and artifacts involved in a Scrum project, allowing delegates to be successful Scrum Masters or take part actively in a Scrum team.

What's Included?

In the classroom:

  • Expert Scrum Alliance Certified Scrum Trainer
  • Copies of all presentation slides
  • Practical classroom group exercises
  • Certified Scrum Master Exam (post-course)
  • Maximum class size of 20

At TCC training venues:

  • A modern and comfortable training room
  • Buffet or restaurant lunch and light breakfast selection*
  • Hot & cold refreshments throughout the day

* Light breakfast selection available on city centre courses in Birmingham and at some London venues (please enquire for further information).


Certified Scrum Master

Awarded by Scrum Alliance


Course Objectives

This course will enable delegates to:

  • Understand the concepts and benefits of Agile development
  • Understand the Scrum approach to project delivery including:
  • Team Roles
  • Product and Sprint Backlogs
  • Increments
  • Burndown Charts
  • Setup and manage appropriate project teams
  • Run Scrum meetings (Daily Scrums, Release Planning, Sprint Planning, Sprint Reviews, Sprint Retrospectives)
  • Use their skills on a Scrum project
  • Communicate the ideals of Scrum to key stakeholders
  • Gain access to online social networks and additional Scrum Alliance membership resources

Course Content

General Knowledge
Agile Manifesto
Empirical and defined processes
Scrum process and sprints
The significance of "Done"
The five Scrum values
Applicability of Scrum

Scrum Roles

Overview of Scrum roles
Scrum Master
Scrum Product Owner
Scrum team
Impact on traditional roles

Scrum Meetings

Sprint planning meeting
Daily Scrum meeting
Sprint review meeting
Sprint retrospective

Scrum Artifacts
Product backlog
Product increment and the definition of "Done"
Sprint backlog
Burndown charts

Scaling Scrum (not examined)
Working with multiple Scrum teams
Working with distributed Scrum teams

Who is this course for?

Those who are likely to become involved in Scrum / Agile projects, including:

  • Scrum Masters
  • Project Managers
  • Team Leaders: Development Team Members; Business Analysts; Solution Developers; Solution Testers; Solution Designers; etc.
  • Product Owners and Managers
  • Process Owners and Managers
  • User representatives and subject matter experts
  • Quality Assurance and Quality Control Managers
  • Agile Coaches


There are no pre-requisites for the course.

Questions and answers


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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.