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Certified Performance Management Professional - LIVE

Explore the six pillars of a successful Performance Improvement System


The KPI Institute

Summary

Price
£899 inc VAT
Or £74.92/mo. for 12 months...
Study method
Online with live classes
Duration
5 days, Part-time
Certification
Certified Performance Management Professional
Professional certification What's this?
CPD
40 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Certified Performance Management Professional - LIVE

The course provides a strong foundation towards improving performance in different scenarios, by presenting relevant tools, processes and techniques meant at closing the performance gap.

This training course presents 6 pillars that need to be applied in order to ensure performance management, starting from data analysis and reporting, continuing with decision making and initiative management and ending with learning and building a performance culture.

These six pillars are then applied in 12 scenarios, starting from different levels across the company (organizational, divisional, departmental and employee performance management), to diverse capabilities (project, process, quality and customer service performance management), and different stakeholders (suppliers, Joint Ventures, Board and personal performance management).

Certification

Certified Performance Management Professional

Awarded by The KPI Institute

CPD

40 CPD hours / points
Accredited by The CPD Standards Office

Course media

Description

3 Key business benefits

  • Experience the real business applicability of theoretical concepts, by applying 6 performance management pillars in 12 different scenarios;
  • Manage poor performance in a measurable and effective manner through corrective actions and initiative management;
  • Improve the organizational decision making process by experiencing a variety of business scenarios.

5 Benefits

  • Improve performance at all levels, by identifying and addressing specific challenges;
  • Develop and maintain a functional Performance Management System;
  • Enhance the decision making process by using relevant data;
  • Nurture a performance culture;
  • Receive a premium recognition of your expertise in performance management granted by The KPI Institute.

Learning objectives

  • Understand the Performance Management System architecture;
  • Rigorously conduct the data analysis process;
  • Get insights on best practices in reporting KPIs;
  • Practice performance review meetings;
  • Systematize the tracking of implemented initiatives to address the objectives set;
  • Gain practical experience in recalibrating the Performance Improvement System;
  • Discover how to build a performance culture;
  • Practice performance improvement in 12 different scenarios.

Modules

  1. Introduction to the Performance Management Framework
  2. Performance management scenarios
  3. Data analysis
  4. Data reporting
  5. Decision making
  6. Initiative management
  7. Learning and improvement
  8. Building a performance culture
  9. Use 6 Performance Management pillars in 12 scenarios

Certification process

1. Pre-course

  • Needs assessment
  • Pre-course evaluation quiz
  • Guidance and schedule
  • Forum introduction
  • Pre-requisite reading
  • Expectations

2. Core course

  • Attend live course sessions in 5 days (4 hours per day)

3. After-course

  • Forum discussions
  • Action plan
  • In-house presentation
  • Additional reading
  • Learning journal

4. Evaluation

  • Certificate of Completion (soft copy): after completing pre-course activities and passing the Certification Exam;
  • Certificate of Attendance (soft copy): after participating at the 5 days of live session course;
  • Certified Professional diploma (soft copy): after you have successfully completed all of the 3 stages of the learning experience and the full payment was received by contractor;
  • CPD Certificate of Attendance (soft copy): once successfully obtained the Professional status.

Educational resources

Course materials

  • Course slides;
  • Course notes;
  • The KPI Infographic;
  • Course quiz.

The qualitative reports

  • Performance Management in 2012, 2013 and 2014.

Catalogues

  • Scorecards;
  • Dashboards;
  • Initiatives Documentation Forms;
  • Glossary of Terms.

Fact sheets

  • Terminology review;
  • History;
  • Performance Management Maturity Model.

Videos

  • 11 Videos dedicated to Performance Management.

Webinars

  • Free access to all Performance Management webinars series from 2014 to 2016.

Performance Management Toolkit

  • Templates: Desired State of Evolution, Strategy Map, Performance Scorecard, Performance Dashboard, Performance Healthogram, Performance Maturity Model,
    Portfolio of Initiatives, Performance Management System Architecture, Monthly Performance Management Process, Employee Scorecard, KPI Documentation.
  • Manuals: Performance Scorecard Guide for Administrator, Performance Dashboard Guide for Administrator;
  • Publications: KPIs for Human Resources Dashboard, KPIs for
    Human Resources Scorecard.

Premium Subscription on smartKPIs

  • Available for 6 months, providing access to 500 fully documented KPIs and over 20.000 KPIs enlisted;
  • One research report from the Top 25 KPIs series.

Who is this course for?

Participants’ profile

  • Individuals interested in performance management
  • Top/middle/lower management people
  • Performance management experts

Requirements

Software: Zoom

Ensure your speaker and microphone are working properly since the course requires learners' participation during the live sessions

Questions and answers

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.