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Certified Incident Handling Engineer




£99 inc VAT
Or £33.00/mo. for 3 months...
Study method
Online, self-paced
7 hours
Access to content
1 year
Certified Incident Handling Engineer (C)IHE)
Professional certification What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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The CIHE* Certified Incident Handling Engineer course is designed to enable the candidates to efficiently and effectively handle incidents which arise during their jobs as system administrators, system security engineers and network and cloud security experts. The course helps the candidates to plan, create and utilize their resources properly for the prevention, detection and mitigation of attacks on the data or infrastructure.

The Certified Incident Handling Engineer (CIHE*) is a certification exam offered by Mile2. The course is covers the entire curriculum of the said certification and prepares the candidates to appear in the certification exam. Mile2 certifications are vendor neutral and are designed to be applied at real-world scenarios. The course also approaches the concepts in the same manner enabling the students of this course to comprehend, plan, create and implement effective responses to attacks on data and infrastructure. Additionally, the course also teaches about the common exploits and techniques used by hackers globally so that the students of this course are aware and could prevent most of the attacks on their IT infrastructure.

Exam Information

The Certified Incident Handling Engineer exam is taken online through Mile2’s Assessment and Certification System (“MACS”), which is accessible on your mile2 account. The exam will take 2 hours and consist of 100 multiple-choice questions.

Mile2 is:

  • ACCREDITED by the NSA CNSS 4011-4016
  • MAPPED to NIST / Homeland Security NICCS's Cyber Security Workforce Framework
  • APPROVED on the FBI Cyber Security Certification Requirement list (Tier 1-3)


  • A minimum of 12 months' experience in networking technologies
  • Sound knowledge of networking
  • Sound knowledge of TCP/IP
  • Knowledge of Microsoft packages
  • Basic Knowledge of Linux is essential

Student Materials:

Student Workbook
Student Prep Guide

Certification Exams:

  • CIHE- Certified Incident Handling Engineer
  • Covers GCIH- GIAC Certified Incident Handler

CPEs: 40

Who Should Attend?

  • IS Security Officers
  • IS Managers
  • Risk Managers
  • Auditors
  • Information Systems Owners
  • IS Control Assessors
  • System Managers


Certified Incident Handling Engineer (C)IHE)

Awarded by Mile2


Course Curriculum

Course Introduction

Course Introduction (9:12)

Review Questions

Threats, Vulnerabilities and Exploits

Threats, Vulnerabilities and Exploits Part1 (47:45)

Threats, Vulnerabilities and Exploits Part2 (47:45)

Threats, Vulnerabilities and Exploits Part3 (47:45)

Review Questions

IH Preparation

IH Preparation Part1 (19:33)

IH Preparation Part2 (13:51)

IH Preparation Part3 (11:49)

Review Questions

Request Tracker for Incident Handling

Request Tracker for Incident Handling (11:56)

Review Questions

Preliminary Response

Preliminary Response Part1 (19:58)

Preliminary Response Part2 (10:22)

Review Questions

Identification and Initial Response

Identification and Initial Response (11:58)

Review Questions


Sysinternals (12:34)

Review Questions


Containment (16:31)

Review Questions


Eradication Part1 (19:43)

Eradication Part2 (9:22)

Review Questions


Follow-up Part1 (11:54)

Review Questions


Recovery (16:08)

Review Questions

Virtualization Security

Virtualization Security (12:52)

Review Questions

Malware Incident Handling

Malware Incident Handling Part1 (19:50)

Malware Incident Handling Part2 (17:44)

Malware Incident Handling Part3 (17:17)

Malware Incident Handling Part4 (19:20)

Review Questions

Frequently Asked Questions

Does this course prepare me to take the Mile2 Certified Incident Handling Engineer (CIHE*) exam?

Yes. This course is designed to teach you exactly what you need to know to pass the Mile2 CIHE* exam.

Is this course accredited by Mile2?

Yes. This content is official Mile2 content, and will enable you to take the certification exam with no further training needed.

Is there a practice exam included with this course?

Yes. This course comes with a very extensive practice exam that will fully prepare you for the types of questions you'll find on the exam.

How do I take the certification exam for this course?

The Certified Incident Handling Engineer exam is taken online through Mile2’s Assessment and Certification System (“MACS”), which is accessible on your account. The exam will take 2 hours and consist of 100 multiple choice questions. The cost is $400 USD and must be purchased from

Is the exam fee included in my purchase price?

No. The cost for this exam is $400 USD and must be purchased from

Who is the Instructor for this course?

All of our instructors are highly certified in their field, and have earned this specific certification. We require a minimum of 15 years real world experience in any field our instructors teach.

Do you offer course completion certificates?

Yes. Upon successful completion of this course you will be awarded a personalized certificate of completion.

What if I am unhappy with the course?

We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

How long do I have access to the course?

After enrolling, you will have unlimited course access for 12 months.

When does the course start and finish?

This is a completely self-paced online course - you decide when you start and when you finish.

Who is this course for?


Career path

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.