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Certified Digital Services Project Manager (CDSPM)
Training Deals

Online Course

Summary

Price
£499 inc VAT
Finance options

Online

E-Commerce

PO Booking

Telephone
Study method
Online
Duration
Self-paced
Qualification
No formal qualification
Additional info
  • Tutor is available to students
19 students enquired about this course

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Overview

Certified Digital Services Project Manager Course Overview

Bringing Digital Services to Project Managers around the world, this Certified Digital Services Project Manager course represents the next stage in the evolution of project management, allowing professionals in all sectors to become specialised Digital Project Management experts for the first time. With allowances for the special complexity of the digital landscape, this CDSPM course allows delegates to learn the principles of digital service development in a practical new context. In discovering more about managing digital services, delegates will also be equipped with an in-depth understanding of a software development methodology used throughout the IT industry.

With principles that centre on iterative feedback, responsiveness to change, and the importance of individuals over processes, this CDSPM course relies on twelve core principles that will encourage delegates to put customer concerns first while delivering more cost-effective projects across the entire service life cycle.

Delivered by one of The Knowledge Academy’s experienced and well-renowned Project Managers, this 2-day Certified Digital Services Project Manager course will allow organisations to make the most of their knowledgeable employees and digital environments in order to create and maintain innovative digital services within the core guidelines of the Digital Service Principles (DSPs). Its emphasis on satisfying customers and responding to user feedback will allow organisations to deliver more effective and satisfying customer service and user experiences than ever before. Covering a wide range of concepts from digital product management methodologies to finalising the digital sign off after transitioning to the service management phase, this CDSPM course offers delegates a holistic overview of how to navigate and manage projects in a new and dynamic digital environment.

Description

Certified Digital Services Project Manager Course Outline

Certified Digital Services Project Manager (CDSPM) training course covers the following topics:

Introduction to Digital Service Principles (DSPs)

  • What are digital services?
  • Twelve Core Principles

Digital Product Development Methodologies

  • Waterfall product development
  • Agile development

Roles and Responsibilities

  • Digital Roles
  • Cross-functional teams

Digital Service Lifecycle

  • Discovery
  • Alpha
  • Private Beta
  • Public Beta
  • Service Management

Digital User Experience

  • User stories
  • Analogue user experience

Performance Metrics and Management

  • Increments and Progress Reviews
  • Managing Digital Project Outcomes
  • Stakeholder Management
  • KPIs
  • Communication Skills

Digital Project Closure

  • Finalise Digital Sign Off

Who is this course for?

Anybody interested in learning how to deliver digital services.

Requirements

Who should attend this Project Management course?

The target audience for this course covers individuals who work in Project Management positions and are looking to advance and apply their skills in a digital environment. As it is applicable across all sectors, project managers from all industries are encouraged to attend.

Prerequisites

There are no formal prerequisites for taking this course, meaning that anyone who is interested is welcome to attend.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: Project management, Management
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