Certificate in Secretarial and Personal Assistant Training

Enrolling in our Certificate in Secretarial and Personal Assistant Training course will give you the opportunity to learn every detail of being successful in Admin, Secretarial & PA sector.

In this course, you will take 6 informative lectures which you can study at home or on the way to work. You will guide through the step-by-step program which further helps you to work in administrative support roles.

The course is combined into 6 modules and covers a variety of topics, including admin support, administrative management, customer relations & dealings, professional PA skills, etc.

Study in your own time and at your own pace for a recognised qualification that can be checked for validity on our website at any time, from anywhere.

Key features of the course:

• Lifetime access to the course
• No hidden fees, only pay the price of the course which includes exam fees.
• Recognised qualification upon successful completion of the course
• Study from anywhere, anytime, whenever it is convenient for you.
• Affordable and engaging e-learning study materials
• Study at your own pace from tablet, PC or smartphone
• Online tutor support when you are in need.

Course Curriculum

Skills: Administrative Management

• The Administrative Process and its importance
• Ensure you’re prepared
• Important Processes
• Our list of 5 processes
• Binder Essentials (1)
• Binder Essentials (2)
• Binder Organization
• Don’t bother with these items in your process guide
• Distribute the Process guide
• Ensure high level of success when carrying out the process Guide

Skills: Interpersonal Skills for a Secretary

• Skills: Verbal Communication
• Skills: Non-Verbal Communication
• How to move away from small talk
• It’s important to keep the conversation flowing
• Do you often forget someone’s name?
• Skills: Influencing
• You need people on your side
• Effectively share your opinons
• Essentials: Negotiation
• Make an impression
• Developing Interpersonal Skills Course- Activities

Role of a Personal Assistant

• The Manager
• Essential Skills – Administrative
• TIme Management
• Management of Meetings
• The Essential tools (1)
• The Essential tools (2)
• Powerful Gatekeeper
• Skills: Organisational
• Confidentiality
• Imperative Tasks
• Executive and Personal Assistant Training Course- Activities

Computer Literacy

Software: Microsoft Word

• Word Essentials
• The User Interface
• Starting a Document
• Essential Editing
• Essential Formatting
• Paragraph Formatting
• Formatting – Advanced
• Styles Essentials
• Page Formatting
• Share the Word Document

Software: Microsoft Excel

• Excel Essentials
• The User Interface
• Starting a worksheet
• Module Five – Viewing Excel Data
• Constructing Formulas
• Utilising Functions in Excel
• Quick Analysis Essentials
• Data Formatting
• Styles, Themes and Effects Essentials
• Print & Share the workbook

Software: Microsoft PowerPoint

• PowerPoint Essentials
• The User Interface
• Starting a Presentation
• Text Building Essentials
• Text Formatting & Paragraphs essentials
• Inserting Graphics such as pictures
• Formatting Tasks – Advanced
• Animations & Transitions Essentials
• Slide Show Preparation
• It’s Time to Present
• Plenary

Assessment and Certification

The course is assessed online with a multiple-choice test, which is marked automatically. You will know instantly whether you have passed or not. Those who pass this test will have the qualification of Certificate in Secretarial and Personal Assistant Training. Certificate will be produced in PDF format at an additional cost and sent by email.

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.