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Certificate in Sales Management
Severn Business College Ltd

Severn Learn: Join our online short course and earn your certification for just £199.

Summary

Price
£199 inc VAT
Or £66.33/mo. for 3 months...
Study method
Online
Course format
Video with transcript
Duration
25 hours · Self-paced
Access to content
Access until course completion
Qualification
No formal qualification
Certificates
  • Certificate of Achievement - Free
Assessment details
  • True/False Questions (included in price)
Additional info
  • Tutor is available to students

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Overview

This Certificate in Sales Management is a comprehensive program designed to equip learners with essential skills and knowledge required for successful sales leadership. It focuses on core sales principles, customer relationship management, negotiation techniques, sales strategies, and digital sales innovations. The course is ideal for aspiring sales professionals, business owners, and individuals looking to enhance their sales expertise.

This course includes

  • Fundamentals of Sales Management
  • Customer Relationship & Sales Communication
  • Sales Strategies & Negotiation Techniques
  • Digital & Modern Sales Techniques
  • Sales Leadership & Performance Management

Certificates

Assessment details

True/False Questions

Included in course price

Description

This course aims to provide learners with the essential knowledge, skills, and strategies required for success in sales management. By the end of the program, participants will be able to:

  1. Understand the Fundamentals of Sales – Develop a solid foundation in sales principles, processes, and best practices to drive revenue growth.
  2. Master Customer Relationship Management (CRM) – Learn how to build, maintain, and enhance strong customer relationships for long-term business success.
  3. Enhance Sales Communication & Negotiation Skills – Develop persuasive communication and negotiation techniques to close deals effectively.
  4. Apply Sales Strategies & Planning Techniques – Gain expertise in developing and executing successful sales strategies to meet business goals.
  5. Utilize Digital & Modern Sales Tools – Explore emerging sales technologies, including social media, e-commerce, and AI-driven sales automation.
  6. Develop Leadership & Sales Team Management Skills – Learn how to manage, motivate, and lead high-performing sales teams.
  7. Analyze Sales Performance & Metrics – Use key performance indicators (KPIs) and data analytics to measure and improve sales effectiveness.
  8. Understand Ethical & Legal Aspects of Sales – Gain awareness of ethical sales practices, compliance, and legal considerations in sales transactions.
  9. Improve Problem-Solving & Decision-Making Skills – Learn how to address customer objections, resolve conflicts, and make strategic sales decisions.
  10. Drive Business Growth & Competitive Advantage – Apply innovative sales techniques to create competitive differentiation and expand market reach.

Learning Process:

The learning process involves the study of resources, the practical application of skills and knowledge, followed by assessment and certification.

Assessment:

The assessment is performed via a selection of multiple-choice or true/false questions.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.