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Certificate in Office Administration cover image

Certificate in Office Administration
Severn Business College Ltd

Severn Learn: Join our online short course and earn your certification for just £199.

Summary

Price
£199 inc VAT
Or £66.33/mo. for 3 months...
Study method
Online
Course format
Video with transcript
Duration
25 hours · Self-paced
Access to content
Access until course completion
Qualification
No formal qualification
Certificates
  • Certificate of Achievement - Free
Assessment details
  • True/False Questions (included in price)
Additional info
  • Tutor is available to students

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Overview

This Certificate in Office Administration equips learners with the essential skills required to efficiently manage and support administrative functions within modern office environments. The program blends theoretical understanding with practical application, focusing on developing competencies in office procedures, communication, technology, organization, and customer service.

Upon successful completion, learners will be prepared for entry-level roles in a variety of administrative settings, including corporate offices, government institutions, educational establishments, and non-profit organizations.

This course includes

  • Office Procedures & Administration
  • Business Communication
  • Computer Applications for the Office
  • Records & Information Management
  • Customer Service & Professionalism

Certificates

Assessment details

True/False Questions

Included in course price

Description

Learning Outcomes:

Upon successful completion of the program, learners will be able to:

  1. Demonstrate proficiency in core office procedures including scheduling, filing, inventory control, and document handling.

  2. Communicate effectively in a professional business environment using appropriate written, verbal, and digital formats.

  3. Utilize essential computer applications such as word processors, spreadsheets, presentation tools, and email for administrative tasks.

  4. Manage records and information systems in compliance with organizational standards and data protection regulations.

  5. Deliver high-quality customer service while maintaining professionalism, problem-solving abilities, and interpersonal effectiveness.

Learning Process:

The learning process involves the study of resources, the practical application of skills and knowledge, followed by assessment and certification.

Assessment:

The assessment is performed via a selection of multiple-choice or true/false questions.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.