Cambridge Management and Leadership School Ltd
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Certificate in Hotel Management provides students with the opportunity to develop and enhance their comprehensive management, leadership, personal, professional and technical skills in a hotel environment. In this course, you will learn day to day operations of the hotel which will open their door to the employment in the hotel sector.
By the end of this course, you should be able to:
- Understand the nature of managerial work in the hotel and motel
- Develop an understanding to manage hotel business environment including food, beverage, front office and revenue management
- Develop, lead and manage staff to manage hotel operations
- Understand a complete management process to manage hotel business strategy to achieve the competitive advantages
- Implement total quality management tools and techniques to deliver hotel products and services
- Maintain an efficient and effective relationship with customers to achieve sales target
- Manage finance in the hotel business to achieve financial goals and objectives with sound decision making.
This course includes only one module which covers key following topics relating to hotel management to meet above learning objectives. Key topics of studies are the nature of managerial work in the hotel industry, marketing and sales orientation, the level of services, management process to manage a hotel business operations, managing front office, Total Quality Management and its implementation, managing hotel property, developing, leading and managing a team, developing hotel business strategy to gain the competitive advantage against your competitors, as well as managing finance and achieving excellence in the customer services.
Continuous professional development (CPD)
This course also provides continuous professional development to individuals. 1 hour of learning will give you 1 CPD point.
How will you study
Our learning portal will be available to you study 24/7. You can use your Desktop Computer, Laptop, Mobile or Tablet anytime in a flexible way to study entirely online.
Assessment methods include Multiple-Choice Questions (MCQs) and/or short questions.
Results and Certificate
You will get your MCQs results instantly after you complete the test while short questions result, and certificates will be issued within 3 working days.
Additional Note - Assessment & Certification fee is £25 payable before you start the course.
Who is this course for?
This qualification is useful for individuals from all over the world who are already on job for personal and professional development for career enhancement or re-entering employment after a period of absence and for those who are seeking a career change to hotel management.
This qualification is open to all learners without any restrictions. However, learners need to have high internet speech and a computer to start and finish the course.
This qualification attracts employers from all over the world. Diploma holders can join careers in Hotel and Hospitality Industry as Operations Manager, Consultant, Food and Beverage Supervisor, Team leader, Head Receptionist, Revenue Officer, Service Manager, Housekeeping Officer, or Front Office Administrator.
Questions and answers
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Gertrude Nampiima asked:
I need to register can I please start the process Thank you.
Yes, you can start the process. First, buy this course from Reed, we will get your details. then we will ask for assessment fee & provide you with a full login to the learning platform integrated with assessments.This was helpful. Thank you for your feedback.
Yes, it is an average time for those students who have little background in managing hotel. Other than that you will get life access to the course to complete anytime in the flexible learning environmentThis was helpful. Thank you for your feedback.
Gertrude Lydia Nampiima asked:
What is the course duration?
Self-paced, 1 week to 1 month. You can complete anytime.This was helpful. Thank you for your feedback.
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