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Discover How to be a Successful Administrative Medical Assistant
Learn what it takes to have a successful career as an administrative medical assistant in the exciting and high-demand world of healthcare
In this course, you’ll master the basics of scheduling patients’ appointments, surgeries, and hospital admissions. In addition, you’ll discover how to create, maintain, and file medical charts. You’ll also find out how to verify patients’ insurance, create encounter forms (charge tickets), post charges, obtain pre-authorizations from insurers, and schedule return visits.
After that, we’ll go behind the scenes as you learn how to apply diagnostic and procedure codes to patients’ accounts and bill their insurance companies. Next, we’ll explore additional accounts receivable tasks including posting payments and adjustments, billing secondary insurance, and following up on unpaid insurance claims. You’ll also learn what a day sheet is, why it’s important, and how to keep track of all your patient accounts on a daily, monthly, and yearly basis.
Finally, we’ll delve into the basics of keeping a medical office running smoothly—from ordering supplies to scheduling staff meetings and making travel arrangements.
If you’re organized, you’re a “people person,” and you’re interested in a secure job in the healthcare field, a career as an administrative medical assistant may be just what you’re looking for. This Medical Assistant Online Course will set you on the path to that career and help you determine which aspect of medical information management—from patient contact to billing and coding—suits you best.
Course Fast Facts:
- Only 6 weeks to complete this course
- Approximately only 2 to 4 hours per week of study is required
- This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone
- Instructors lead each course and you will be able to interact with them and ask questions
- You can study from home or at work at your own pace in your own time
- You can download printer friendly course material or save for viewing off line
- You will be awarded a certificate at completion of this course
Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand.
Through well-crafted lessons, expert online instruction and interaction with your tutor, participants in these courses gain valuable knowledge at their convenience. They have the flexibility to study at their own pace combined with enough structure and support to complete the course. And they can access the classroom 24/7 from anywhere with an Internet connection.
New sessions of each course run every month. They last six weeks, with two new lessons being released weekly (for a total of 12). The courses are entirely Web-based with comprehensive lessons, quizzes, and assignments. A dedicated professional instructor facilitates every course; pacing learners, answering questions, giving feedback, and facilitating discussions.
Recognition & Accreditation
All students who complete the course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.
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There are 12 units of study
The Medical Office and Administrative Medical Assistant
Looking for a fun, challenging job that’s always in demand? If so, AMA (administrative medical assisting) may be just the field for you! In this lesson, we’ll look at the exciting job opportunities for AMAs, the variety of careers they can choose from, and the different settings where they can work.
Ethics, the Law, and HIPAA
The law and medicine go hand-in-hand—so today we’ll look at the laws you’ll want to know if you become an AMA. We’ll cover everything from contracts to malpractice, and delve into HIPAA (a federal act that affects everyone in the health care field). In addition, we’ll take a quick peek at ethics and medical office etiquette.
Computers and Office Equipment
Today we’ll explore the office equipment and computer hardware you’re likely to use as an AMA. In addition, we’ll delve into software—both standard office programs and the specialized software we use in the field of medical information management.
Filing Processes and Equipment
If you think filing is a bore, this lesson will change your mind. You’ll discover what the rainbow of colored stickers on a medical file means, and you’ll even practice creating a patient chart yourself. You’ll also find out why medical offices love lateral files, and you’ll master the tricky rules of alphabetizing. (Yes, it’s more challenging than it looks!)
Now that you’re an expert on the outside of a patient chart, it’s time to look inside. Today you’ll find out which forms go in a medical record, and just where you’ll put each one. In addition, you’ll learn about two styles of note-taking: SOAP and CHEDDAR. And finally, you’ll delve into the topic of medical record audits and find out the legal way to correct a patient’s chart.
Appointment Scheduling, Check-In, and Check-Out
It’s time to introduce the star of our show: the patient. Today you’ll learn everything about what we call a patient encounter. We’ll start by talking about the phone skills you can use to make appointments, handle questions, and soothe angry callers. Next, we’ll flip open the appointment book and explore the tricks for scheduling patients easily and efficiently. And finally, we’ll follow a patient’s visit from start to finish, and see how many tasks an AMA does during that appointment.
Reception Area Tasks and Communication Skills
We’ll start this lesson in the waiting room, where you’ll learn more about the tasks a receptionist handles—from opening and closing a medical office to keeping the reception area ship-shape. After that, we’ll talk about some barriers to communicating effectively with patients, and you’ll discover ways to overcome them. We’ll end our lesson by looking at one of the fun and creative jobs that AMAs do: creating informational brochures and teaching aids.
Medical Insurance Basics
Medicare, Medicaid, managed care, commercial insurance—what does it all mean? In today’s lesson, you’ll find out! First, you’ll learn the meaning of terms like managed care, capitation, and fee-for-service. Next, we’ll explore government programs like Medicare, Medicaid, Workers’ Compensation, and TRICARE. By the time you’re done, you’ll have a good feel for the many types of insurance an AMA handles every day.
The Medical Insurance Claim Form
Did you ever study an insurance claim form? If so, you know it contains dozens of mysterious questions and checkboxes. Well, today you’ll come face-to-face with one of these claim forms—and conquer it. By the end of our lesson, you’ll know how to fill in each field of the CMS-1500 claim form. In fact, you’ll even get to try it yourself!
Medical coding is a hot field for AMAs, so it’s a great specialty if you’re looking for job security. In today’s lesson, we’ll take a quick look at diagnostic coding and see why it’s both fun and challenging. We’ll take a tour through the ICD-9-CM, talk about the detective work involved in abstracting a diagnostic statement, and explore the steps of coding a diagnosis.
We’ll finish up our tour of medical coding today with an overview of procedural coding. First, you’ll learn all about a manual called the CPT and discover how to use it to code everything from surgeries to X-rays to acupuncture. After that, we’ll examine a second manual called the HCPCS (“hix-pix”), which contains codes for ambulances, root canals, and much more. We’ll also delve into anesthesia coding, a tricky but rewarding sub-specialty.
The Business Office
In our final lesson, we’ll visit the business office and talk about how AMAs keep track of the money coming in and going out. In addition, we’ll look at inventory control and supply ordering—two crucial jobs that help keep a medical office running smoothly. Finally, we’ll talk about managing a payroll and investigate several jobs that fall under the umbrella of human resources.
Who is this course for?
Upon course completion, students will receive a certificate that will serve as proof of their study in this field
Students must have basic literacy and numeracy skills.
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Microsoft Windows XP, or later
OSX/iOS 6 or later
Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.