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Master the Essentials of Managerial and Staff Support
The Administrative Assistant Fundamentals Online Course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics.
You'll become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine.
Course Fast Facts:
- Learn Administrative Assistant Fundamentals in only 6 weeks
- Approximately only 2 to 4 hours per week of study is required
- This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone
- Instructors lead each course and you will be able to interact with them and ask questions
- You can study from home or at work at your own pace in your own time
- You can download printer friendly course material or save for viewing off line
- You will be awarded a certificate at completion of this course
Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand.
Through well-crafted lessons, expert online instruction and interaction with your tutor, participants in these courses gain valuable knowledge at their convenience. They have the flexibility to study at their own pace combined with enough structure and support to complete the course. And they can access the classroom 24/7 from anywhere with an Internet connection.
New sessions of each course run every month. They last six weeks, with two new lessons being released weekly (for a total of 12). The courses are entirely Web-based with comprehensive lessons, quizzes, and assignments. A dedicated professional instructor facilitates every course; pacing learners, answering questions, giving feedback, and facilitating discussions.
Recognition & Accreditation
All students who complete the course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.
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There are 12 units of study
Today, in our first lesson, you'll see why organizations need administrative assistants, and also explore the type of work that various administrative assistants perform. We'll talk about the different administrative specialties, and look at an overview of their varied duties and requirements. You'll learn about the International Association of Administrative Professionals (IAAP), and the professional certifications—Certified Administrative Professional (CAP) and Certified Professional Secretary (CPS)—that IAAP offers.
Office Planning and Layout
As an administrative assistant, you frequently participate in office planning. So today, we'll help you understand that an office is an interdependent system where everything works together. You'll see that creating an office environment requires bringing many components together, including office layout, workflow analysis, space planning, furniture and equipment selection, use of lighting, and physical document (file) storage. By the end, you'll be ready to play a vital role in office planning.
In our fast paced world, organizations move very quickly and make split-second decisions that have far reaching implications. Administrative assistants play a pivotal position in supporting timely and accurate flow of information. In this lesson, you'll learn how to effectively use information management to create a successful office operation and help increase your value to your organization.
The pieces of telecommunications, communications, and technology, fit together like a hand in a glove. To be successful as an administrative assistant, you need a command of telecommunications. So, today, we'll share how telecommunications technology enables you to access information, share knowledge, and communicate without boundaries. When you finish this lesson, you'll better understand how to use multi-tasking and communicate using e-mail, fax, and telephone.
In today's lesson, you'll learn how to productively use reprographics and manage records. Many organizations rely on administrative assistants to coordinate activities in these two areas. You'll learn that reprographics is the process that creates, develops, produces, and distributes printed material that conveys information and ideas. You'll also discover that records management is the management of paper documents, micromedia, and documents that are electronically and magnetically stored.
Hardware and Software
As an administrative assistant, you spend a lot of your day inputting and storing data, retrieving and analyzing information, and producing presentations, newsletters, numerical reports, graphs, and charts. Powerful, user-friendly computer hardware and software can help you greatly with these tasks. So we'll focus on computer hardware and software in this lesson to help you better understand the properties of your office computer system.
Meetings, Conferences, and Travel
As an administrative assistant, you play an important role in helping co-workers arrive at the right place at the right time. You also provide them with information and materials that enhance their effectiveness while they travel and participate in meetings. So today, we'll talk about scheduling and coordinating meetings, conferences, and business travel. We'll share a case study to illustrate your role in supporting these activities.
Policies and Procedures
A critical responsibility of administrative assistants is coordinating a wide variety of office activities. To help you meet this challenge, today we'll examine how to create practical policies and procedures, and design and manage useful forms. We'll focus on the use of policies, procedures, and forms that meet organizational objectives and create harmony and order in your day-to-day activities.
As an administrative assistant, you spend much of your time reading and composing business documents (reports, letters, memoranda, and press releases). Your efficiency and effectiveness is dependent upon your ability to write purposefully and clearly. So our objective today is to enhance your business writing skills. After you finish this lesson, you'll wow your boss and co-workers with your increased ability to write high-quality business documents.
Grammar and Punctuation
In this lesson, we'll bridge the subjects of written and verbal communication by discussing the principles of grammar and punctuation. It's likely that you need to help others with their written communication, so we'll also review the mechanics of proofreading. And you'll learn the basic rules of communication and a few of the more common exceptions.
As an administrative assistant, you practice interpersonal communication in a variety of ways, ranging from one-on-one to communicating in a group. The basic purpose of interpersonal communication is to transfer understandable information back and forth. In today's lesson, we'll discuss how your desire to share thoughts and ideas create the first part of communication and how you create the second part when you listen, interpret, and react to feedback.
Research and Presentations
Today, we'll show you how to perform basic research—something administrative assistants are often asked to do. We'll also discuss the steps you take to create a meaningful and memorable presentation. We’ll talk about what you need to help create a winning presentation, including a strategy for starting your preparation and the software that can help you create a polished piece. Then we'll focus on the elements that you'll include in your winning presentation.
Who is this course for?
Upon course completion, students will receive a certificate that will serve as proof of their study in this field.
Students must have basic literacy and numeracy skills.
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Microsoft Windows XP, or later
OSX/iOS 6 or later
Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.