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Certificate in 10 Soft Skills You Need - Online CPD Accredited Training & Certification

Instant Access | Includes Assessment & Certificate | UK CPD Accredited | Instant Certificate Download


LearnPac Systems

Summary

Price
Save 60%
£10 inc VAT (was £24.99)
Offer ends 31 December 2019
Study method
Online, self-paced
Duration
6 Hours
Qualification
6 CPD points / hours
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

4 students purchased this course

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Overview

Certificate in 10 Soft Skills You Need - Online Training Course & Certification – CPD Accredited

The meaning of soft skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication.

It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great online course.

Study method - Online, self-paced (4 to 6 study hours)

Course format - Online (24/7 access), modular

Course Duration - Part-time (1 year access)

Qualification - Certificate of completion

Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones

Awarded Body – The content of this online training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Description

Course aims

The aim of this soft skills e-learning course is to help you improve the personal attributes that will enable you to interact effectively and harmoniously with other people.

With our 10 Soft Skills You Need e-learning course, you will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, you will improve on almost every aspect of your career.

Course objectives

The objectives of this 10 soft skills elearning course are to:

  • Discuss how soft skills are important to success in the workplace
  • Understand the 10 key soft skills everyone should have
  • Use soft skills to relate more effectively to others in the workplace
  • Understand how to use soft skills to communicate, problem-solve, and resolve conflict
  • Apply soft skills to specific situations

What’s covered in this course?

This online 10 Soft Skills You Need online course includes the following:

Module One: Getting Started

  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan

Module Two: What are Soft Skills?

  • Definition of Soft Skills
  • Empathy and the Emotional Intelligence Quotient
  • Professionalism
  • Learned vs. Inborn Traits
  • Case Study
  • Module Two: Review Questions

Module Three: Soft Skill 1: Communication

  • Ways We Communicate
  • Improving Non-Verbal Communication
  • Listening
  • Openness and Honesty
  • Case Study
  • Module Three: Review Questions

Module Four: Soft Skill 2: Teamwork

  • Identifying Capabilities
  • Get Into Your Role
  • Learn the Whole Process
  • The Power of Flow
  • Case Study
  • Module Four: Review Questions

Module Five: Soft Skill 3: Problem Solving

  • Define the Problem
  • Generate Alternative Solutions
  • Evaluate the Plans
  • Implementation and Re-evaluation
  • Case Study
  • Module Five: Review Questions

Module Six: Soft Skill 4: Time Management

  • The Art of Scheduling
  • Prioritizing
  • Managing Distractions
  • The Multitasking Myth
  • Case Study
  • Module Six: Review Questions

Module Seven: Soft Skill 5 and 6: Attitude and Work Ethic

  • What Are You Working For?
  • Caring for Others vs. Self
  • Building Trust
  • Work Is Its Own Reward
  • Case Study
  • Module Seven: Review Questions

Module Eight: Soft Skill 7: Adaptability/Flexibility

  • Getting over the Good Old Days Syndrome
  • Changing to Manage Process
  • Changing to Manage People
  • Showing You"re Worth Your Weight in Adaptability
  • Case Study
  • Module Eight: Review Questions

Module Nine: Soft Skill 8: Self-Confidence

  • Confident Traits
  • Self-Questionnaire
  • Surefire Confidence Building Tactics
  • Build Up Others
  • Case Study
  • Module Nine: Review Questions

Module Ten: Soft Skill 9: Ability to Learn From Criticism

  • Wow, You Mean I"m Not Perfect?
  • Listen With An Open Mind
  • Analyze and Learn
  • Clear the Air and Don"t Hold Any Grudges
  • Case Study
  • Module Ten: Review Questions

Module Eleven: Soft Skill 10: Networking

  • Redefining Need
  • Identifying Others" Interests
  • Reaching Out
  • When to Back Off
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words From The Wise
  • Review Of The Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion Of Action Plans And Evaluations

What are soft skills?

Soft skills are a combination of people skills, social skills, communication skills, character traits, attitudes, career attributes, social intelligence and emotional intelligence quotients among others that enable people to effectively navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills.

The Collins English Dictionary defines the term "soft skills" as:

"... desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude."

Why choose our online training courses?

All our e-learning courses can be accessed on any electronic/computerised device. You can study at work or at home, in your own time and at your own pace!

  1. Easy to follow and understand
  2. Only 4 to 6 hours recommended study time
  3. 1 year access to course & learning materials
  4. Access your course anytime, anywhere & on any device
  5. Complete course on desktop computer, laptop, tablet or smartphone
  6. Additional references and downloadable materials available

Course accreditation

The content of this online training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Certificate in 10 Soft Skills You Need - Online Training Course & Certification – CPD Accredited

Who is this course for?

Our leadership, management and soft skills e-learning courses are suitable for those looking to improve their skills and advance their career.

Requirements

Access to desktop, laptop, tablet or smartphone device.

Career path

Our management, leadership and online courses range from introductory modules at Level 1 to advanced and expert modules up to Level 6.

All our e-learning modules count towards CPD hours for professionals in various sectors to meet mandatory and statutory requirements.

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