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CCTV Operator Course - QLS Endorsed
Thames College

Level 2 QLS Endorsed Course | Free PDF Certificate | Voiceover & Visual Elements Included | Instant Access

Summary

Price
£15 inc VAT
Study method
Online
Duration
60 hours · Self-paced
Access to content
1 year
Qualification
No formal qualification
CPD
120 CPD hours / points
CPD What's this?
Achievement
Endorsed by The Quality Licence Scheme
Certificates
  • Certificate of completion - Free
  • Hardcopy CPD Certificate - £2.99
  • QLS Certificate - £125
Assessment details
  • Assignment For QLS Endorsed Certificate (included in price)
Additional info
  • Tutor is available to students

Overview

In a world where public safety and asset protection are constant priorities, the role of a CCTV operator is more important than ever.

The CCTV Operator Course – QLS Endorsed is designed to prepare learners to effectively monitor, assess, and report incidents using closed-circuit television systems in public, commercial, or private spaces. As surveillance technology becomes more advanced and widely adopted across the UK, the demand for skilled CCTV operators continues to grow across multiple industries including retail, law enforcement, transportation, hospitality, and more.

Learning Outcomes

Upon successful completion of this course, learners will be able to:

  • Identify the key functions and responsibilities of a CCTV operator in different environments
  • Operate CCTV systems and control room equipment with confidence and precision
  • Recognise and report suspicious activities using appropriate communication procedures
  • Apply relevant UK legislation such as GDPR and the Data Protection Act to CCTV operations
  • Understand how to manage evidence and maintain chain-of-custody for footage
  • Respond appropriately to incidents, emergencies, and live security threats
  • Explain the ethical considerations and privacy implications of surveillance practices

Achievement

Certificates

Assessment details

Assignment For QLS Endorsed Certificate

Included in course price

CPD

120 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The CCTV Operator Course – QLS Endorsed offers learners a structured overview of how to operate and manage surveillance equipment within control room environments. It focuses on key aspects such as observing behaviour, interpreting video footage, handling emergencies, and adhering to legal and ethical standards. Learners are introduced to the importance of accurate monitoring and prompt reporting, especially in high-risk or sensitive environments.

This course is suitable for those who aim to start a new career in security, as well as professionals looking to broaden their knowledge of surveillance systems. It is tailored to align with the current operational needs of UK-based employers, especially in sectors where CCTV is essential for crime prevention, risk reduction, and staff safety. The curriculum ensures learners become familiar with real-time monitoring practices, camera control functions, and essential legislation including GDPR, human rights considerations, and health and safety regulations.

QLS endorsement adds a recognised level of academic rigour to the certificate, making it a valuable asset when applying for positions in security teams, monitoring centres, or even in customer service-related roles in secure premises. This course helps learners build a strong foundation before progressing to SIA licensing if required, or to higher security roles in complex operational settings.

Who is this course for?

  • Individuals seeking a first step into the UK security sector
  • Retail or hospitality workers aiming to transition into monitoring roles
  • Professionals wanting to upskill and boost career prospects
  • Those preparing for future SIA training or licensing
  • People working in councils, events, or public infrastructure projects

Requirements

No previous experience or qualifications are required to enroll in our course. This course is designed for anyone eager to learn, whether you're an experienced professional or just starting out. Join us and take the first step on this exciting path!

Please Note: Thames College is a One Education approved resale partner for Quality Licence Scheme Endorsed courses.

Career path

  • CCTV Operator – £21,000 to £29,000
  • Security Control Room Operator – £22,000 to £31,000
  • Retail Security Officer – £19,000 to £25,000
  • Corporate Security Officer – £22,000 to £28,000
  • Public Transport CCTV Analyst – £23,000 to £30,000

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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