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Holiday Rep
Travel and tourism

How to become a Holiday Rep

What does a Holiday Rep do?

Wish you were there? You should become a Holiday Rep…Holiday Reps help people get the most out of their trips away.They work everywhere from summer hotspots, through to ski resorts and chalets, acting as the public face of the resort or tour operator – not to mention the first point of contact. So whether it’s sun, sea, sand or snow, ensuring everyone they meet has a great holiday is all in a day’s (and/or week’s) work for a Holiday Rep.Typical duties for a Holiday Rep could include:
  • Greeting guests at the airport, and taking them to their destination
  • Hosting welcome meetings to inform new guests about the local area
  • Booking tickets to local attractions, and organising transfers or excursions
  • Arranging vehicle or equipment hire
  • Dealing with any illnesses or injuries to their guests
  • Handling complaints

Is a career as a Holiday Rep right for me?

Becoming a Holiday Rep is about much more than knowing where the best local bars are.You’ll need to be extremely confident, upbeat and outgoing, and able to give off a great first impression to all of your guests – no matter who they are.Excellent organisational skills are similarly essential for any aspiring Holiday Rep. If you’re always the one that struggles to make it to the airport on time, this may not be the role for you. Additionally, fluency in other languages is not essential, but may be a distinct advantage.Other key skills for a Holiday Rep include:
  • Enthusiasm
  • Flexibility
  • Patience
  • Excellent customer service skills
  • Good presentation skills
  • The ability to stay calm under pressure

Explore your opportunities

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Career progression and salary expectations for a Holiday Rep

1

Holiday Rep

| Up to £800

Get qualified as a Holiday Rep

A degree is not essential for those looking to become a Holiday Rep. However, relevant qualifications, a good amount of on-the-job training, and customer service experience may help you secure the right position.

Recommended Holiday Rep courses

  • Holiday Rep Diploma Level 2 - CPD Certified - Special Discount Offer – Only £19!

    Be-a.co.uk
    Student Discount Card Eligible | Lifetime Access | Online certified training |Online certificate and exam included
    • 109 students
    • Online
    • 20 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    Holiday Rep Diploma Level 2 - CPD Certified Have you ever considered a career working as a holiday rep? Take the Holiday Rep diploma and start on your first steps to this exciting career. As a Holiday representative your main priority is to ensure that clients …
    £19

  • The Holiday Rep Diploma

    Be-a.co.uk
    • Online
    • 15 hours · Self-paced
    • 15 CPD points
    Great service
    The career of a holiday rep can be demanding but is ultimately a great way to earn a living. If you dream of being a holiday rep, then gaining a qualification can dramatically enhance your career prospects. The online Holiday Rep Diploma will guide you through every …
    £21

What's it like to be a Holiday Rep?

"Ever since my first big trip to Tenerife, I knew I had to be a holiday rep. I mean getting paid to go on bar crawls, and sit on the beach. What’s not to like? Well in reality, it’s actually a little different. There are beaches, and I do get to experience the local nightlife, but I also have to work long hours and deal with difficult situations. You quickly realise you can’t go wild every night when you work six days a week, and have to be up at 5am to do the airport run. But I do get free accommodation, and work in one of the most beautiful places in the world. Well, Marbella. But I honestly couldn't go back to doing anything else."

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