How to become a Delivery Driver

2,899

236

£25,000/y

avg. starting salary

Want to go places in your job? You should become a delivery driver… A delivery driver is responsible for collecting goods and parcels and safely delivering them to customers. Delivery drivers can be employed directly by a company to solely deliver their orders, or they might be self-employed and deliver goods from different companies. The types of parcels a delivery driver delivers will also vary. It could be food and drink, small items like gifts, books or games, or larger items like TVs or fridges. But the good news is that more and more people are choosing to shop online, so there’s a continuous need for good delivery drivers. Tasks may vary depending on the company you work for, but typical duties of a delivery driver include:

Collecting goods from a warehouse, store, restaurant or pick up point
Organising delivery routes
Arranging parcels in the vehicle according to the delivery schedule
Sending messages to customers and updating the tracking system
Making deliveries and drop offs, in the safest possible way
Returning undelivered parcels or unwanted goods

While no formal experience or qualifications are needed to become a delivery driver, you are required to hold a full driving licence for the type of vehicle you’ll be using to make deliveries. Also, employers may require you to have a good driving record, e.g. no outstanding fines. As most of your day will be spent on the road, it’s essential you’re comfortable driving on different types of roads, and that you can navigate routes. And as many delivery drivers are self-employed, the ability to manage your own schedule effectively is a necessity. Other skills for a delivery driver include:

Time management
Customer service skills
Excellent verbal communication skills
Ability to work at pace and at time under pressure
Great attention to detail
Ability to work well with others

Delivery coordinator

Up to £25,000

Delivery driver

Up to £45,000

Delivery manager

Up to £70,000

"I’ve worked as a delivery driver for several years and the things I enjoy is that it’s never dull and it also keeps me active, which is great for fitness. I get to make deliveries in my local area and also further afield, so I get to see different parts of the country. The days can be long and involve a lot of driving, so you always need to be concentrating. My top tip? Picking a good playlist is vital. Trust me."

Get qualified

You won't need any formal qualifications to become a delivery driver. However, you will generally need to hold a clean UK driving license for a few years as a prerequisite.

Recommended delivery driver courses

Becoming a Delivery Driver: Essential Skills and Techniques

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