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Call Centre Essentials

2-Premium course *|* 2 Free Certificates *|* Designed by Industry Experts *|* Lifetime Access

Course Line

Summary

Price
£23 inc VAT
Study method
Online
Duration
24 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

Call Centre Training Online Training

Do you want to start a career in the Call Centre Training sector or learn more about it?

This Call Centre Training bundle is designed by industry experts so that it assists you to have a better understanding of Call Centre Training. This Call Centre Training bundle includes the most relevant courses, which will allow you to apply your knowledge in the real world.

This Call Centre Training training has covered all the latest topics to keep you better prepared for your Call Centre Training profession.

Enroll now for a successful Call Centre Training career!

This Call Centre Training training offers

  • Free Time Management Course

Certificates

Certificate of completion

Digital certificate - Included

Course media

Description

This Call Centre Training bundle is ideal for you if you want to learn more about Call Centre Training in detail. We've separated this Call Centre Training package into multiple courses, covering all essential elements of Call Centre Training. It will provide you with the skills and industry knowledge to boost your career in the Call Centre Training field.

This Call Centre Training bundle comes with

  • Course 1: Call Center Training
  • Course 2: Customer Care Getting it Right

Certification

After successfully completing this Call Centre Training bundle, you will get 2 Instant Free digital certificates.

Who is this course for?

This Call Centre Training training is open to everyone.

Requirements

For this Call Centre Training bundle, you don't need any formal qualifications.

Career path

This Call Centre Training bundle will help you to get a job in this industry.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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