Bystander Intervention
London Intercultural Academy
Self-paced course with exciting, scenario-based elements.
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Overview
Certificates
Description
Course Details:
- Target Audience: This course is designed for anyone who wants to make a positive difference in their workplace environment.
- Course Length: This lively, scenario-based course takes about 30 minutes and is packed with interactive fun.
- Course Objectives:
- Define bystander intervention and the role of an upstander.
- Recognize microaggressions and other forms of offensive behavior.
- Understand the negative impact of bystander silence.
- Learn effective techniques for intervening in difficult situations, both in the moment and afterward.
- Develop the confidence to speak up and promote a culture of respect.
Course Outline:
- Story Summary: A scenario is presented where a client makes an offensive remark to a project manager. We explore the bystander’s options for addressing the situation.
- The Importance of Upstanding: We discuss the power of bystander intervention and the negative consequences of bystander silence.
- Understanding Microaggressions: We define microaggressions and how they can create a hostile work environment.
- Techniques for Intervention: Learn practical strategies for intervening in situations of offensive behavior, including:
- Pausing the moment
- Using “I” statements
- Offering support to the victim
- Approaching the initiator privately
- Seeking help from a trusted source
- Role-playing Activities: You will practice using intervention techniques in realistic scenarios.
Who is this course for?
- Everyone: This course is truly valuable for anyone who wants to contribute to a more positive and inclusive work environment. Regardless of position or department, bystander intervention skills can be applied to various situations.
- Employees at All Levels: From entry-level staff to managers and executives, everyone can play a role in fostering a respectful workplace. The course provides tools for intervening in situations involving colleagues, superiors, or even clients.
- Those Who Witness Unfair Treatment: This course is particularly helpful for individuals who may observe microaggressions, harassment, or other forms of unfair treatment but feel unsure how to respond.
- Those Who Want to be More Confident in Speaking Up: The course equips participants with communication skills and strategies to address situations confidently and effectively.
Requirements
- There are no specific prerequisites for this course. It is open to individuals of all backgrounds and levels of experience
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This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.