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Bystander Intervention
London Intercultural Academy

Self-paced course with exciting, scenario-based elements.

Summary

Price
£80 inc VAT
Or £26.67/mo. for 3 months...
Study method
Online
Course format
Video
Duration
1 hour · Self-paced
Access to content
30 days
Qualification
No formal qualification
Certificates
  • London Intercultural Academy - Free

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Overview

Do you ever witness situations where someone is being treated unfairly, disrespected, or harassed? Bystander Intervention course will equip you with the knowledge and skills to be an upstander and create a more inclusive and respectful workplace for everyone.

Certificates

Description

Course Details:

  • Target Audience: This course is designed for anyone who wants to make a positive difference in their workplace environment.
  • Course Length: This lively, scenario-based course takes about 30 minutes and is packed with interactive fun.
  • Course Objectives:
    • Define bystander intervention and the role of an upstander.
    • Recognize microaggressions and other forms of offensive behavior.
    • Understand the negative impact of bystander silence.
    • Learn effective techniques for intervening in difficult situations, both in the moment and afterward.
    • Develop the confidence to speak up and promote a culture of respect.

Course Outline:

  • Story Summary: A scenario is presented where a client makes an offensive remark to a project manager. We explore the bystander’s options for addressing the situation.
  • The Importance of Upstanding: We discuss the power of bystander intervention and the negative consequences of bystander silence.
  • Understanding Microaggressions: We define microaggressions and how they can create a hostile work environment.
  • Techniques for Intervention: Learn practical strategies for intervening in situations of offensive behavior, including:
    • Pausing the moment
    • Using “I” statements
    • Offering support to the victim
    • Approaching the initiator privately
    • Seeking help from a trusted source
  • Role-playing Activities: You will practice using intervention techniques in realistic scenarios.

Who is this course for?

  • Everyone: This course is truly valuable for anyone who wants to contribute to a more positive and inclusive work environment. Regardless of position or department, bystander intervention skills can be applied to various situations.
  • Employees at All Levels: From entry-level staff to managers and executives, everyone can play a role in fostering a respectful workplace. The course provides tools for intervening in situations involving colleagues, superiors, or even clients.
  • Those Who Witness Unfair Treatment: This course is particularly helpful for individuals who may observe microaggressions, harassment, or other forms of unfair treatment but feel unsure how to respond.
  • Those Who Want to be More Confident in Speaking Up: The course equips participants with communication skills and strategies to address situations confidently and effectively.

Requirements

  • There are no specific prerequisites for this course. It is open to individuals of all backgrounds and levels of experience

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.