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Business Support Administrator

CPD-Accredited Certificate | Assessment & Instant Result |10 CPD Points | Tutor Support | 24/7 Course Access for 1 Year


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Summary

Price
Save 95%
£14 inc VAT (was £319)
Offer ends 28 November 2020
Study method
Online, self-paced
Duration
6 hours
Access to content
1 year
Qualification
No formal qualification
CPD
10 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Overview

The Business Support Administrator is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It’s also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification.

This Business Support Administrator consists of several modules that take around 6 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.

The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.

CPD

10 CPD hours / points
Accredited by CPD Accreditation Group

Course media

Description

Why choose this course

  • Earn a free e-certificate upon successful completion.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Full Tutor Support on Weekdays

Course Design

The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

********** Course Modules***********

**Business Support Administrator**

Module 1: Representing Your Boss and Company

  • Competence
  • Professionalism
  • Reflecting Brand Values
  • Working Toward Company Objectives
  • Summary

Module 2: Skills of an Effective Administrator

  • Introduction
  • Three Skills Approach
  • Tips on How to Develop These Skills
  • Summary

Module 3: Business Writing Skills

  • Spelling and Grammar Issues in Business Writing
  • Sentence and Paragraph Construction
  • Basic Structures of Business Documents
  • Agendas
  • Email Messages
  • Business Letters
  • Business proposals
  • Peer review and Its Techniques
  • Summary

Module 4: Communication Skills

  • Components of Communication Process
  • Effective Listening Skills
  • Verbal Communication
  • Written Communication
  • Oral Communication
  • Non-Verbal Communication
  • Body Language in Communication
  • Summary

Module 5: Business Telephone Skills

  • Telephone Etiquette
  • Telephone Skills
  • Telephone Courtesy Tips
  • Domestic and International Calls
  • Voice-Mail Courtesy
  • Summary

Module 6: Mail Services and Shipping

  • The Office Mail
  • Mailing and Shipping Details
  • Royal Mail Services
  • Alternatives to Royal Mail
  • Summary

Module 7: Travel Arrangements

  • Business Travel
  • Hotel Reservations
  • Transportation Reservations
  • Itinerary and Trip Checklist
  • International Travel
  • Summary

Module 8: Organising Meeting and Conferences

  • Meeting Arrangements
  • Types of Meeting
  • Scheduling Meetings
  • Meeting Minutes
  • Summary

Module 9: Time Management

Module 10: Record Keeping and Filing Systems

Module 11: Effective Planning and Scheduling

Certification

Upon successful completion of the course, you will be able to obtain your course completion PDF certificate free of cost. Print copy by post is also available at an additional cost of £9.99.

Who is this course for?

Whether you're an existing practitioner or aspiring professional, this Business Support Administrator course will enhance your expertise and boost your CV with key skills and a professional qualification attesting to your knowledge.

Requirements

The Business Support Administrator is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.

Questions and answers

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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