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Business Etiquette Training Course
Inspire London College Ltd

Certificate in Business Etiquette | Tutor Support Available | Quiz based Assessment | 10 CPD Points

Summary

Price
£19 inc VAT
Study method
Online
Course format
Reading material - PDF/e-book
Duration
1 week · Self-paced
Access to content
12 months
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Certificate in Business Etiquette - £29
  • Certificate in Business Etiquette - £55
Assessment details
  • Quiz based assessment (included in price)
Additional info
  • Tutor is available to students

1 student purchased this course

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Overview

Certificate in Business Etiquette

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where:

  • You met someone important and had no idea what to say or do?
  • You spilled soup all over yourself at an important business event?
  • You showed up at an important meeting under or overdressed?

Let's face it: we have all had those embarrassing etiquette gaffes. Our Business Etiquette Training will help learner’s look and sound their best no matter what the situation. Business Etiquette Training is very essential because it differentiates between people. The right way to behave at workplace is importantly focused in this course of business etiquette. Humans are prone to errors but to avoid repetition of errors, one should learn business etiquette and for this, the specially designed course of ILC “business etiquette”, is sufficient which targets business etiquette.

Certificates

Assessment details

Quiz based assessment

Included in course price

CPD

10 CPD hours / points
Accredited by Step Ahead CPD Qualifications

Course media

Description

Course Benefits

Why you choose us

The following is included for online study with Inspire London College (ILC).

  1. Courses / Training that best suit to Work Experience, Knowledge and Skills
  2. Self-paced Training/Courses to continue working while studying
  3. Self-Paced Courses to get free from the deadlines
  4. Course materials that include Training Manual, Mock Quizzes and Case Studies that challenge you to apply your knowledge that can be in PDF, Microsoft Word, Excel, PowerPoint format.
  5. Assessment resources accessible through our online learning platform 24/7.
  6. A professional one-to-one tutor to provide all-inclusive assistance throughout the course by online.

Learning Objectives

Some of the Key Learning Objectives of Business Etiquette Training course is:

  • Define etiquette and provide an example of how etiquette can be of value to a company or organization.
  • Understand the guidelines on how to make effective introductions.
  • Identify the 3 C’s of a good impression.
  • Understand how to use a business card effectively.
  • Identify and practice at least one way to remember names.
  • Identify the 3 steps in giving a handshake.
  • Enumerate the four levels of conversation and provide an example for each.
  • Understand place settings, napkin etiquette and basic table manners.
  • Understand the meaning of colors in dressing for success.
  • Differentiate among the dressy casual, semi-formal, formal and black tie dress code.

Course Outline

To achieve Business Etiquette Training Certificate learner must have to achieve Mandatory Modules with UK Professional Development Academy.

Modules Outline

  • Topic 1: Understanding Etiquette
  • Topic 2: Networking for Success
  • Topic 3: The Meet and Greet
  • Topic 4: The Dining in Style
  • Topic 5: Eating Out
  • Topic 6: Business Email Etiquette
  • Topic 7: Phone Etiquette
  • Topic 8: The Written Letter
  • Topic 9: Dressing for Success
  • Topic 10: International Etiquette

Course / Training Format

After successful enrolment, learner will get access to UKPDA Learning Platform, where all the study material / Training Manual will be available. Learning Platform can be accessed 24/7 anywhere, anytime.

Training Manual contains several modules, each having specific knowledge and case study at the end. All the courses material will be in the form of texts (images/illustrations), and there are no video or live lectures during the training course.

The Test (MCQ’s) will be based on modules of Training Manual.

Assessment

After studying through the training manual, Learner will have to attempt Final Test (online multiple-choice test – 2 attempts), if necessary, may attempt the test third times at no extra cost. Your test will be assessed automatically and straightaway so that you will directly know whether you have been successful or not. The passing score is 80%. You can retake the Test in the case of not being successful at first attempt.

Before attempting your Final Test, you will have the opportunity to test your proficiency with a Mock Test (online multiple-choice test - Unlimited attempts).

All test(s) / Assessment(s) are online and are taken either through or after the course; these are included in the course price.

Duration

The minimum time period to complete this training is 4 Weeks. But it is self-paced course, and the duration of completion depends on the learner’s pace and ability to give time to study.

Learners will have access to their Training via Learning Platform for up to 12 months from the date of enrolment. During this period, flexibility will be given to learners for completing the course at any time.

Certificate

Upon successfully passing the course, Learner needs to pay for CPD Accredited Certificate of Completion either in PDF format or Hardcopy From ILC.

CPD Accredited Certificate of Completion (PDF format) = £29

CPD Accredited Certificate of Completion (Hardcopy) = £40 + postage charges £15 = £55

Who is this course for?

Without any prior knowledge of Business Etiquette the learners can take this training course and in addition to this, there are no age restrictions. Thus, anyone who is passionate and ambitious about Business Etiquette can take the course. There are no specific deadlines for admission, and you can enrol anytime on this course.

Requirements

There are no precise requirements for Business Etiquette Training Certificate as no prior knowledge and experience of Business Etiquette is required.

Students seeking to enroll for this Business Etiquette course should meet the following requirements;

  • Basic knowledge of English Language & Basic Computer Skills
  • Be age 16 years or above

Career path

After completing the course/training, you will be able to grip yourself with specific knowledge and skills with the highest level of confidence to improve yourself and enhance the skills for your career in the relevant employment sector.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.