Business Etiquette - CPD Certified

Academy for Health & Fitness

CPD Accredited Certificate

Digital certificate - £10

CPD Accredited Certificate

Hard copy certificate - £29

Assessment

Included in course price

Start your learning journey straight away with this business etiquette course and take a step toward a brighter future!

Skills You Will Gain

• Communication skills
• The ability to write/make formal and informal letters, emails, and phone calls
• Impeccable dressing skills
• Proper eating and dining skills
• Networking skills

Why Prefer Our Business Etiquette Course?

• Opportunity to earn a certificate that is accredited by CPDQS.
• Get a free student ID card! (£10 postal charge will be applicable for international delivery).
• Innovative and engaging content.
• Free assessments.
• 24/7 tutor support.

*** Course Curriculum ***

Here is the curriculum breakdown of the Business Etiquette course:

Module One: Understanding Etiquette

• Etiquette Defined
• The Importance of Business Etiquette

Module Two: Networking for Success

• Creating an Effective Introduction
• Making a Great First Impression
• Minimizing Nervousness
• Using Cards Effectively
• Remembering Names

Module Three: The Meet and Greet

• The Three-Step Process
• The Four Levels of Conversation

Module Four: The Dining in Style

• Understanding Your Place Setting
• Using Your Napkin
• Eating Your Meal
• Sticky Situations and Possible Solutions

Module Five: Eating Out

• Ordering in a Restaurant
• About Alcoholic Beverages
• Paying the Bill
• Tipping

Module Six: Email Etiquette

• Addressing Your Message
• Grammar and Acronyms
• Top 5 Technology Tips

Module Seven: Phone Etiquette

• Developing an Appropriate Greeting
• Dealing with Voicemail
• Cell Phone Do’s and Don’ts

Module Eight: The Written Letter

• Thank You Notes
• Formal Letters
• Informal Letters

Module Nine: Dressing for Success

• The Meaning of Colors
• Interpreting Common Dress Codes
• Deciding What to Wear

Module Ten: International Etiquette

• General Rules
• Important Points
• Preparation Tips

Assessment Process

Once you have completed all the modules in the Business Etiquette course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course.

This business etiquette course is for you if you:

• Want to have a deeper insight into business etiquette
• Actively working in business etiquette and am interested in exploring it a bit further.
• Are you a student pursuing a relevant field of study?
• Seeking employment in the business etiquette field.

You will not need any prior background or expertise. All you need to take this business etiquette is —

• A smart device.
• A secure internet connection.
• Being over the age of 16.
• And a strong drive for learning and literacy.

The Diploma in Business Etiquette course aims to help you get the long-awaited job of your dreams and help grow your career. With the support and proper guidance, you will learn the skills and knowledge that will help sharpen your career at;

• Owners
• Receptionists, secretaries & PAs
• Entrepreneurs
• HR professionals
• Customer service executives

Currently there are no Q&As for this course. Be the first to ask a question.