Business Etiquette – Online Course – CPD Accredited

Mandatory Training Group

• Business Etiquette - Online Training Course - The Mandatory Training Group UK - - download

Course content

This online Business Etiquette eLearning course covers the following:

• Module One: Getting Started
• Module Two: Understanding Etiquette
• Module Three: Networking for Success
• Module Four: The Meet and Greet
• Module Five: The Dining in Style
• Module Six: Eating Out
• Module Seven: Business Email Etiquette
• Module Eight: Telephone Etiquette
• Module Nine: The Written Letter
• Module Ten: Dressing for Success
• Module Eleven: International Etiquette
• Module Twelve: Wrapping Up

Course aims

With our Business Etiquette training course, you will discover the specifics of how business etiquette works and how it can benefit both leaders and employees.

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where:

• You met someone important and had no idea what to say or do?
• You spilled soup all over yourself at an important business event?
• You showed up at an important meeting under or overdressed?

Let’s face it; we’ve all had those embarrassing etiquette gaffes. Our business etiquette workshop will help your participants look and sound their best no matter what the situation.

Learning outcomes

The learning outcomes of this online Business Etiquette training course are to:

• Define etiquette and provide an example of how etiquette can be of value to a company or organisation
• Understand the guidelines on how to make effective introductions
• Identify the 3 C’s of a good impression
• Understand how to use a business card effectively
• Identify and practice at least one way to remember names
• Identify the three steps in giving a handshake
• Enumerate the four levels of conversation and provide an example for each
• Understand place settings, napkin etiquette and basic table manners
• Understand the meaning of colours in dressing for success
• Differentiate among the dressy casual, semi-formal, formal and black tie dress code.

Business Etiquette – Online Course – CPD Accredited.

This online Business Etiquette training course is suitable for those who want to know more about how to improve standard manners that are accepted or required in a profession.

Business Etiquette – Online Course – CPD Accredited.

Learn anywhere, anytime on any device

You will need access to a desktop computer, laptop, tablet or smartphone device to complete these online courses. You can start, pause/stop and return to where you left off.

Our courses utilise responsive design features, making them available on any device of your choice.

Business Etiquette – Online Course – CPD Accredited.

Our online courses and programmes range from introductory modules at Level 1 (awareness/beginner) to advanced and expert modules up to Level 6.

Our e-learning modules count towards CPD hours for professionals in various sectors as well as meeting mandatory and statutory requirements (where relevant).

Business Etiquette – Online Course – CPD Accredited.

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