Communication Skills

Communications in Business Level 3|ABC Awards, CPD Accredited |50 Credits | Tutor Support,Study Material & Exam included

Staff Training Solutions


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£10 inc VAT (was £395)
Offer ends 18 August 2020
Study method
Online, self-paced
200 Hours
No formal qualification
50 CPD hours / points
Endorsed by ABC Awards
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

28 students purchased this course

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Business Communications Course

Certificate of achievement in Business Communications Level 3. Additional CPD Accredited Certificate with 50 CPD points available with no extra study.

Endorsed Certificate of Achievement. Discover what it takes to master the art of professional business communications, with a little help from STS Courses! This exclusive Business Communications Course has been designed for anyone looking to take their career to the next level in the business setting of their choosing!

The vast majority of organisations worldwide are fundamentally reliant on a variety of important business communications and documents. In terms of structure, tone, purpose and value, business communication is fundamentally unique and demands a meticulous eye for detail. The larger and more complex the business, the more intensive its communication demands – both internally and externally. In all instances however, the effectiveness with which communications are produced, managed and optimised can have a direct impact on the performance of the business as a whole. Across private and public sectors alike, business owners and employers are constantly on the lookout for capable candidates with honed and refined business communications skills.

Whether looking to gain a competitive edge or simply improve your professional competencies for life, this Business Communications Coursecomes highly recommended. Explore a variety of key business documents and communications, along with their respective roles and value at the heart of the contemporary organisation. Learn how to stand out from the crowd with the kind of advanced business communication skills that are guaranteed to gain the attention of decision-makers.

Study today with STS Courses and enjoy enhanced career prospects for life!


Endorsed by ABC Awards


50 CPD hours / points
Accredited by The CPD Standards Office

Course media


Communication Skills

Course Benefits

When studying for a Certificate in Business Communications with STS Courses, every learner benefits from:

  1. All required course materials and supporting documentation included as standard within the initial course fee.
  2. The freedom to study in your own time and at your own pace with no deadlines or time restrictions to worry about.
  3. 24/7 access to our exclusive digital learning platform from any location worldwide with an Internet connection for complete flexibility and convenience.
  4. Comprehensive support provided by qualified and professional tutors with extensive industry experience and expertise.
  5. The opportunity to earn a fully-endorsed certificate from a leading awarding organization.

Learning Objectives

Our exclusive Level 3 Certificate in Business Communications was created by a team of industry veterans and respected academics. Ideal for anyone looking to climb the career ladder to the highest possible levels in a business or office setting, the course focuses on a series of business communication concepts and practical skills of enormous value in a working environment. Candidates are provided with the opportunity to develop a range of skills and competencies that can only be picked up with targeted studies. Completion of this insightful course provides candidates with the opportunity to excel in the business career of their choosing.

Over the course of five intensive modules, candidates are provided with a breakdown of several essential business documents, along with their respective functions within an organisation. Advanced business letter-writing skills are investigated in-depth, along with how to write effective emails, plan and prepare internal memos, the importance of reviewing business communications and how to deal with common document-writing issues and challenges. The course concludes with an exploration of effective telephone communication strategies from a contemporary business perspective.

Upon successful completion of this course, candidates benefit from a variety of advanced skills and insights including:

  • An understanding of several key business documents and their purpose
  • The skills, knowledge and confidence to pen important emails and memos
  • Advanced telephone communication and request-handling skills
  • Enhanced problem-solving and error-detection capabilities
  • A thorough understanding of word choice and sentence structure
  • The opportunity to excel in any business environment

Course Outline

Our exclusive Level 3 Certificate in Business Communications is delivered across five intensive yet accessible modules. In order to successfully complete the course, the modules must be completed in order, along with an assessment at the end of each module.

  • Module 1 – Fundamentals of Business Communication
  • Module 2 – Writing Business Letters
  • Module 3 – Writing Effective Emails
  • Module 4 – Writing Memos
  • Module 5 – Communicating Effectively by Telephone

Who is this course for?

Communication Skills

Our popular Level 3 Certificate in Business Communications was designed for anyone looking to climb the ladder in any business or administrative environment. Advanced business communication skills are of universal relevance and importance across all industries and sectors worldwide. Whether in pursuit of promotion or looking to secure your first professional position with the employer of your choosing, this fully-endorsed business communications course could make all the difference. Entrepreneurs and small business owners may also find their capabilities, confidence and performance benefit significantly from targeted studies.

STS Courses is proud to offer an extensive range of distance learning courses and online training programmes for ambitious learners on a global basis. Enhance your CV and career prospects for life, with a fully-endorsed certificate from a recognised awarding body. Study in your own time with absolutely no deadlines or time restrictions to worry about. All course materials, assignments and assessments can be accessed 24/7 via our and convenient online learning platform, while your own personally-assigned tutor provides ongoing support throughout your studies.

If looking to build and enjoy a rewarding business career for life, STS Courses is here to help show you the way!


Communication Skills

No particular entry requirement

OPTION-I: Endorsed Certificate of Achievement from ABC Awards

On course completion, learner can claim endorsed certificate by paying £85 accreditation fee + postal charges

Certificate of course Completion

Soft copy: £15

Hard copy of certificate you will pay £25

OPTION-II: CPD Certificate

CPD Standards Office Accredited Certificate can be claimed on course completion, which will be issued in association with CPD Courses (PDF format or hard copy)

CPD Accredited Diploma (PDF format) =£30

CPD Accredited Diploma (Hard copy) =£75

Postage Charges:

National £9

International £15

Career path

Communication Skills

Upon successful completion of the course, candidates may choose to pursue an extensive range of careers including:

  • Administrative Assistant
  • Administrative Coordinator
  • Administrative Director
  • Administrative Manager
  • Bookkeeper
  • Contract Administrator
  • Executive Assistant
  • Facility Manager
  • Financial Clerk
  • General Office Clerk
  • Program Administrator
  • Program Manager
  • Receptionist

Questions and answers

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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