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Business Communication

Diploma QLS Level 5 | *FREE PDF Certificate*Tutor Support & Exam | 110 CPD Credits |*Free Management Skills Course*

Brentwood Open learning College


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£10 inc VAT (was £760)
Offer ends 28 September 2021
Study method
Online, self-paced
450 hours
No formal qualification
110 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

18 students purchased this course

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Business Communication - Course

Certificate in Business Communication QLS Level 5 Course. Additional CPD Accredited Business Communication Certificate with 110 CPD points available with no extra study. The course comes with easy to understand e-learning study materials.

Certificate in Business Communications Level 5 Endorsed Certificate of achievement.

Communications level 5 Course will provide you helpful tips for improving your communication skills. Business Communications level 5 Course will teach you how to Writ Business Letters ,Effective Emails, Memos and Communicating Effectively by Telephone..We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call can’t.

This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Certificate of achievement can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.

Quality Licence Scheme

This course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.


110 CPD hours / points
Accredited by The CPD Standards Office

Course media


Business Communication - Course

Course Learning Objectives

  • Perfect your first impression, including your dress and your handshake
  • Discuss how to make writing clear, complete, concise, and correct.
  • How to improve sentence construction and paragraph development
  • Understand how to deal with specific business requests.
  • Understand how to create effective business cases, proposals, and reports
  • Identify the benefits to proper research and documentation
  • Describe other thinking styles, including left/right brain thinking and whole-brain thinking
  • Review your work so that it is clear, concise, complete, and correct.
  • Understand how to deal with specific business requests.
  • Understand how to create effective business cases, proposals, and reports
  • Discuss the use of headings, charts, graphs for an impressive writing.
  • Explore four stages of report writing.

This course consists of the following units:

Module 1 – Fundamentals Of Business Writing

The unit covers the following topics:

  • Why Write is important
  • Four C’s of communication and writing
  • Word Agreement
  • Active and Passive Voice
  • Sentences and Sentence Types
  • Readability Index
  • Manners and Courtesy
  • Practical Language
  • Inclusive Language
  • Sentence Construction
  • Punctuation

Module 2 – The C’s Of Quality Writing

The unit covers the following topics:

  • Writing Clearly
  • Writing Concisely
  • Writing Correctly

Module 3 – Writing Technicalities

The unit covers the following topics:

  • Building Paragraphs
  • Emphasis
  • Proper Paragraphs

Module 4 – Preparing Business Documents

The unit covers the following topics:

  • Types of Letters
  • Preparing Business Documents
  • Requests for Proposals
  • Writing Reports
  • Documentation

Module 5 – Developing Creativity & Innovation

The unit covers the following topics:

  • Creativity and Innovation
  • Individual Creativity
  • Creative Thinking Methods
  • Decision Making
  • Understanding Mind Mapping
  • Creating a Mind Map
  • Metaphors and Analogies
  • Brainstorming

Module 6 – Proposal Writing

The unit covers the following topics:

  • Business Writing Basics
  • Types of Proposals
  • Writing Your Proposal
  • Drafting a Proposal
  • Writing Rules
  • Basic Proposal Formats
  • The Fog Index

Module 7 – Writing Business Letters

The unit covers the following topics:

  • Types of Letters
  • Preparing Business Documents
  • Requests for Proposals
  • Writing Reports
  • Documentation

Module 8 – Writing Effective Emails

The unit covers the following topics:

  • E-mail Basics
  • Spelling and Proofreading
  • Proofreading Tips

Module 9– Report Writing

The unit covers the following topics:

  • The First Stage–Investigating
  • The Second Stage–Planning
  • The Third Stage–Writing
  • The Fourth Stage–Revising

Module 10–Using Headings, Charts And Graphs

The unit covers the following topics:

  • Using Charts and Graphs
  • Things to Remember About Graphics

Module 11 – Writing a Business plan

The unit covers the following topics:

  • What is a Business Plan For?
  • A General Business Plan Framework
  • Defining Your Company
  • Writing Your Company Description
  • Creating a Marketing Strategy
  • Introduction to Marketing
  • Creating a Marketing Plan

Course Benefits

  • Full Tutor Support
  • Self paced, no fixed schedules
  • Available to students anywhere in the world
  • 24/7 Access to the LMS ( Learning Management System )
  • Easy to understand quality e-learning study materials

Course Material

All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.

Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:

  • Online course materials
  • Question papers
  • Additional Supporting Material
  • Useful Links
  • Available to students anywhere in the world

Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

Tutor Support

When you enrol on a course with BOLC courses you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.

Who is this course for?

Business Communication

Our flexible distance learning programmes are ideal for candidates committed to their ongoing professional development. This Level 5 Diploma in Business Communication could prove instrumental in taking that crucial step into a leadership position for the first time. Existing managers and business owners could also find the teachings of this course invaluable. For jobseekers interested in entry-level leadership positions, an endorsed Level 5 Diploma could make all the difference. Whatever your current position and objectives, we’re here to help you realise your true potential.

We’re proud to offer the web’s most flexible, affordable and enjoyable online courses for ambitious candidates worldwide. With no deadlines or time-restrictions, you’re free to study at a pace that suits your lifestyle. You’ll be provided with complete support from start to finish by your own personally-assigned tutor, along with our wider student support team. With all essential study aids and learning resources included as standard, our exclusive distance learning programmes represent unbeatable value for money.

Enrol online and get started on your Level 5 Diploma in Business Communication today, or contact our admissions team if you have any questions.



No particular entry requirement.

Option 1

Communication Diploma QLS Level 5 endorsed by Quality Licence Scheme

Certificate Fee: £120 + postal charges

Option 2

Communication Diploma issued by BOLC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£95 + postal charges

*Postage Charges: National £9, International £15

Career path

Business Communication

Upon successful completion of the course, candidates may choose to pursue an extensive range of careers including:

  • Administrative Assistant
  • Administrative Coordinator

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.