Business Communication Skills

What you'll learn

• The principles of effective communication

• Planning your communication – message, audience, medium, structure, call to action

• How to structure your communication

• Language patterns to help get your message across

• How to facilitate Business Meetings

• The Skills of a good facilitator

• The rules for a well-structured meeting

• Planning your meeting agenda

• How to facilitate an online meeting

• What to look for when facilitating a session

• Tools you can use in facilitation

• Evaluating your Facilitation

Reed courses certificate of completion

Digital certificate - Included

• Business Communication Skills 57:44

  • 1: L1 Effective Communication Preview 06:01
  • 2: L2 Planning your Communication Part 1 Preview 03:28
  • 3: L3 Planning your Communication Part 2 Preview 05:01
  • 4: L4 Planning your Communication Part 3 06:50
  • 5: L5 Exercise Stakeholder Analysis 03:12
  • 6: L6 Facilitating Business Meetings 08:22
  • 7: L7 Planning your Meeting Agenda 06:28
  • 8: L8 As a Facilitator what should I look for 04:23
  • 9: L9 Tools you can use in facilitation 03:11
  • 10: L10 Facilitation Tools 03:40
  • 11: L11 Exercise Planning your Agenda 07:08

• Resource: Tools to help you Communicate and Facilitate 17:17

  • 12: Resource Tools to help you communicate and facilitate 17:17

Poor communication and presentation of business information breeds poor decisions. We may be masters of the spreadsheet and wizards with a project plan, but we are not always brilliant at communicating or presenting the results of our work

Management meetings can, sometimes, be tedious and uninspiring, where managers compete for excuses to avoid attending!

A good manager is someone who understands performance and can present information in a way that enables others to understand what the issues are and make correct decisions. A good manager can cut through the fog of numbers to make a clear point and assist others to make effective decisions.

In “Business Communication Skills” we present tools and structures that will help you plan and deliver your message effectively and facilitate group meetings to achieve a useful outcome.

Topics covered include:

· The principles of effective communication

· Planning your communication – message, audience, medium, structure, call to action.

· How to structure your communication

· Language patterns to help get your message across

· How to facilitate Business Meetings

· The Skills of a good facilitator

· The rules for a well-structured meeting

· Planning your meeting agenda

· How to facilitate an online meeting

· What to look for when facilitating a session

· Tools you can use in facilitation.

· Evaluating your Facilitation

I hope you enjoy the course.

• Managers
• Business management students
• Individuals who wish to improve their communication skills

• There are no pre-course requirements

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