Business and Administration Level 2

Courses For Jobs Ltd

Certificate of completion

Digital certificate - Included

Certificate of completion

Hard copy certificate - Included

You will study six units.

Unit 1: Principles of personal responsibilities and working in a business environment

Learning topics:

• Employment rights and responsibilities of the employee and the employer
• The purpose of health, safety and security procedures in a business environment
• How to communicate effectively with others
• How to work with and support colleagues
• How to plan own work and be accountable to others
• The purpose of improving own performance in a business environment and how to do so
• Types of problems that may occur in a business environment and how to deal with them.

Unit 2: Principles of providing administrative services

Learning topics:

• How to use different types of office equipment effectively
• How to keep waste to a minimum in a business environment
• How to make arrangements for meetings
• Procedures for organising travel and accommodation arrangements
• Diary management procedures
• The purpose of delivering effective customer service and how to do so
• The purpose of reception services and how to follow reception procedures.

Unit 3: Principles of managing information and producing documents

Learning topics:

• The purpose of information technology in a business environment
• How to manage electronic and paper based information
• The purpose of producing documents that are fit for purpose
• Procedures to be followed when producing documents.

Unit 4: Principles of supporting change in a business environment

Learning topics:

• Reasons for change in a business environment
• Reasons for reviewing working methods, products or services
• Types of support that people may need during change
• Benefits of working with others during change
• The purpose of responding positively to changes in working methods, products or services
• Ways of responding positively to change.

Unit 5: Principles of supporting business events

Learning topics:

• The range of support activities that may be required when organising a business event
• Ways of providing support before, during and after a business event
• The purpose of displaying professional and helpful behaviour when supporting a business event
• Ways of dealing with problems when supporting a business event.

Unit 6: Principles of budgets in a business environment

Learning topics:

• The purpose of budgets in a business environment
• How to develop budgets
• How to manage budgets.

Everyone welcome - no eligibility criteria

Anyone, anywhere.

People looking for a course to help them develop knowledge of a range of business and administration practices, including event management, office management, budgeting.

All the learner needs to undertake this course is a functioning email address so that their login details can be emailed to the learner.

No prior knowledge or qualifications is required to enrol in this course.

This course is delivered online within our secure password-protected LMS (Learning Management System) which enables you to access the course on a flexible basis from:

• any device
• any time
• anywhere
• using any type of internet connection

This course provides learners with a broad understanding of business practices. Learners will be able to progress to roles in administration, accounting, marketing, operations, human resources, or general management.

Learners in England, Wales and Northern Ireland can upgrade this course to the formal qualification, Level 2 Certificate in Principles of Business and Administration (RQF).

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