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Business Administration with Customer Service & Compliance Management
Skills Boost

CPD Accredited | 3 Courses Bundle | Free 3 PDF Certificate | Money Back Guarantee | 24/7 Tutor Support | Lifetime Access

Summary

Price
£19 inc VAT
Study method
Online, On Demand 
Duration
5.3 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate: - £4.99
Assessment details
  • Business Administration with Customer Service & Compliance Management (included in price)
Additional info
  • Tutor is available to students

Add to basket or enquire

Overview

Business Administration with Customer service & Compliance Management

  • [2026 Updated Course]
  • 14 Day Money Back Guarantee

Bundle Courses with this Business Administration with Customer service & Compliance Management Course

  • Course 01: Level 5 Diploma in Business Administration
  • Course 02: Customer service Training
  • Course 03: Compliance Management Course

Develop essential skills for today’s dynamic workplace with our Business Administration with Customer Service & Compliance Management course. Designed for aspiring administrators, office managers, customer service professionals, and compliance officers, this program offers a comprehensive blend of administrative expertise, client management, and regulatory knowledge.

This course covers core business administration practices including office organisation, record-keeping, report writing, and team coordination to ensure smooth operations. You will gain expert skills in customer service, focusing on communication, complaint handling, and delivering exceptional client experiences that build brand loyalty.

Delivered entirely online, the course offers flexible learning options with lifetime access to course materials and tutor support. Practical examples, case studies, and real-world scenarios ensure you can immediately apply your knowledge in a professional setting.

Upon completion, you’ll receive a recognised certificate that enhances your employability and opens doors to roles in administration, customer relations, compliance, and office management.

Key Highlights of the Business Administration with Customer Service & Compliance Management Course

  • CPD Accredited – Obtain a recognised professional qualification.
  • Free Instant e-Certificate – Download your certificate immediately upon course completion.
  • 24/7 Tutor Support – Expert help available whenever you need it.
  • No Hidden Fees – Transparent pricing with no additional costs.
  • Lifetime Access – Study at your own pace with unlimited access.
  • 100% Satisfaction Guarantee – Committed to delivering a quality learning experience.

Certificates

Assessment details

Business Administration with Customer Service & Compliance Management

Included in course price

Curriculum

5
sections
24
lectures
5h 20m
total

    • 1: Your Journey Begins with Skills Boost 01:14

    • 2: Module 1 An Overview of Business Administration 19:00
    • 3: Module 2 Understanding Administrative Management 12:00
    • 4: Module 3 Human Resource Management 10:00
    • 5: Module 4 Performance Management 08:00
    • 6: Module 5 Financial Management 11:00
    • 7: Module 6 Resource Management 05:00
    • 8: Module 7 Risk Management 06:00
    • 9: Module 8 Business Communication 10:00
    • 10: Module 9 Team Management 11:00
    • 11: Module 10 Customer Relationship Management 18:00
    • 12: Module 11 Stress Management at Work 10:00
    • 13: Module 12 Time Management at Work 08:00

    • 14: Module 1 An Overview of Customer Service 25:00
    • 15: Module 2 Strategies for Understanding Your Customers 19:00
    • 16: Module 3 The Customer-Focused Organisation 08:00
    • 17: Module 4 Creating Customer Service Strategy 13:00
    • 18: Module 5 Training & Development for Effective Customer Service 11:00
    • 19: Module 6 Building Strong Relationship With Customers 24:00
    • 20: Module 7 Communication in Customer Service 08:00
    • 21: Module 8 Handling Complaints 09:00

    • 22: Compliance Management Course 1:07:00

    • 23: Final Assessment 04:00
    • 24: Get Your CPD Accredited Certificate [Optional] 02:00

Description

Business Administration with Customer service & Compliance Management

The Business Administration with Customer Service & Compliance Management course is tailored for individuals aiming to excel in administrative roles while mastering client relations and compliance protocols.

You’ll begin by learning foundational business administration skills such as managing office operations, organising documentation, and coordinating teams. The customer service module enhances your ability to communicate effectively, manage enquiries, and resolve complaints professionally to maintain customer satisfaction.

This fully online course is flexible and suitable for beginners or those looking to upskill. You will gain practical skills and confidence to pursue roles in administration, customer service, and compliance management across various industries.

Certificate of Achievement – Business Administration with Customer Service & Compliance Management Course

Upon successful completion of the course, you will receive a Certificate of Achievement. This PDF certificate is provided free of charge and available for immediate download.

Refund Policy

A 14-day money-back guarantee applies. If you are not completely satisfied, you can request a refund easily through your learner dashboard within this period.

Who is this course for?

Ideal for aspiring office administrators, customer service representatives, compliance officers, and business support professionals. Perfect for beginners and those seeking to improve administrative, client service, and compliance skills to boost career prospects.

Requirements

No formal qualifications required. A basic level of English and computer literacy will help you get the most from this online course. Suitable for learners from all backgrounds aiming to develop business administration, customer service, and compliance expertise.

Career path

Graduates can pursue roles such as Office Administrator, Customer Service Manager, Compliance Officer, Business Support Assistant, or Office Manager in diverse sectors including finance, healthcare, retail, and corporate environments.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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