Business Administration Diploma

In today’s challenging business climate you need a way to stand out from the crowd.

This course is design to give you a comprehensive understanding of key business administration concepts, and improve your career prospects within your business sector.

The best part is, you can undertake this diploma from the comfort of your own home, studying when you are able. All course content and assessments will be provided for you, and our expert personal tutors will be available to offer you support and high-quality feedback every step of the way.

Certificate of completion

Digital certificate - Included

About This Course

The Business Administration Diploma Level 3 has been designed for anyone looking to progress in their career within a business or office setting. It will provide you with the skills and practical knowledge and is equally beneficial for both newcomers, or professionals already working in an organisational setting.

Effective and efficient administration, underpinned by the ability of staff members, plays a key part in the operation of every organisation. Administration is integral to the smooth running of a business, and the performance of its administration team can make or break its success.

This job-ready course will teach you skills that can be applied practically within a business environment in any industry.

Course Benefits

The aim of the course is to give the learner the skills needed to work within the more demanding roles within a business.

Organised in 7 in-depth units, every element of our course is designed to enhance your skills to a new level of advancement.

This course will:

• Introduce you to a range of business management techniques and tools
• Help you discover theories and approaches in business administration
• Teach you ways to improve your organisation and efficiency at work
• Show your current or potential employer you have willingness to learn and are committed to your career
• Fast track your career by gaining the certification, knowledge and skills

Course Modules

Unit 1: Working with Others

• Working with others to achieve positive outcomes
• The strengths of others
• Team diversity
• Work goals and plans

Unit 2: Your Administrative Responsibilities

• Importance of effective communication
• Discussion and meeting contribution
• Written information
• Planning work and targets

Unit 3: Working within the Business environment

• How your role relates to organisational structure
• Policies, procedures, systems and organisational values
• Employment law and your contract of employment
• Working to achieve your organisation’s purpose and values

Unit 4: Customer Relations

• Who customers are and what are their needs
• Effective and efficient customer service
• Positive working relationships with customers
• Quality standards
• Customer problems and complaints

Unit 5: Health and Safety

• Legal duties required by the Health and Safety at Work Act 1974
• Your health and safety duties as defined by specific legislation covering your job role
• Workplace hazards and dealing with risks
• Your responsibility for health and safety in your job description
• Suppliers’ and manufacturers’ instructions for the safe use of office equipment, materials and products

Unit 6: Data Administration and Handling

• Information systems and their main features
• Legal and organisational requirements covering the security and confidentiality of information
• Send and receive emails using an address book
• Email archiving and compression
• Email problems and how to avoid them

Unit 7: Efficiently Operating Office Equipment

• Keeping equipment clean and hygienic
• Types of office equipment, their features and use
• Limiting waste

Assessment

This course is assessed based on a series of written assignments that will marked by your personal tutor upon your submission. Over the course of these assignments – which need to be completed within 12 months of your enrolment – you will be tested on your course knowledge, competencies and ability to apply them within a practical setting.

There is no exam to sit. Your certification will be based purely on the outcome of your written assignments.

In addition, you can start this course at a time of your choosing, enabling you to fit it around your current work commitments and responsibilities. Our course is completely flexible allowing you to study at your own pace and on your own terms – all from the comfort of your own home.

Support

Upon registration you will receive immediate access to a course manual, your assessments and a comprehensive study guide. In addition, you’ll receive the continuous support of your very own personal tutor as well as access to our student support team who’ll always be on hand – via mail and email – to answer all your queries and concerns. No matter your question, you can benefit from their instant support for the full 12 month duration of your course (should you choose to study for that long).

No previous knowledge is required to enrol onto this course.