Detailed course curriculum
*** British Cleaning Certificate ***
Module 1: An Overview of the Cleaning Job
- What is the Job of a Cleaner?
- Role and Responsibilities of Cleaner
- Cleaner Skills and Qualifications
- How to Become a Cleaner
Module 2: Different Cleaning Jobs
- Different Career Opportunities in the Cleaning Sector
- Cleaning Guidelines for New-build Homes, Pubs, and Offices
- Window Cleaning Training
- Tips for Cleaning Carpets and Upholstery
Module 3: Understanding the Cleaning Equipment, Products and Clothing
- Learn about Different Commercial Cleaning Equipment and Products
- Tips on How to Store Equipment
- Tips on How to Remove Stains from Clothing and Iron Clothes
Module 4: Understanding House Cleaning
- Cleaning Standards and Domestic Cleaning Techniques
- Different Dusting, Surface Cleaning, Mirror Cleaning Procedures
- How to Maintain Hardwood Floors
Module 5: Cleaning: Food Kitchen and Commercial Kitchen
- How to Clean Microwaves
- How to Clean Ovens
- How to Clean Refrigerators
- How to Clean Sinks
Module 6: Cleaning: Bathrooms and Toilets
- Overview of Equipment Required
- How to Unclog Drains
- How to Fix Showerheads
- How to Eliminate Mould
- How to Wash Shower Curtains
Module 7: Cleaning: Office
- The Fundamental Principles of Office Cleaning
- Clean Up and Organise Rubbish to Procedures for Cleaning Staff Toilets, Desks, Lifts and Stairways
Module 8: Cleaning: External Surfaces and Areas
- How to Use a Commercial Pressure Washer
- Identify Potential Safety Hazards During Cleaning
Module 9: Cleaning: Handling Non-Routine Waste
- Explore Waste Management Principles
- How to Deal with PPE
- Explore Colour Coding Systems
Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners
- How to Use Chemical Correctly and Safely
- How to Store Chemical Products, Clean Chemical Storing
- What to Do at the Scene of a Chemical Accident
Module 11: Planning for Starting a Cleaning Business
- What It Takes to Run a Cleaning Service
- How to Establish a Cleaning Business from Scratch
Module 12: Ensuring Standard Service
- Different Aspects of Running a Cleaning Business, from Dealing with Staff Issues to Now Show Conduct and Ethics
Module 13: Understanding Customer Satisfaction
- How to Satisfy the Customer in the Cleaning Industry
- How to Recognise Problems Before They Occur
- How to Deal with Client Complaints
Module 14: Managing Staff
- Different Strategies for Staff Management
- How to Motivate and Reward Staff
- How to Conduct Interviews
Module 15: The Ways of Marketing, Advertising and Sales
- How to Market a Cleaning Service
- How to Decide Locations and Offices to Target
- How to Advertise Your Services Online
Module 16: Managing Growth
- Explore Business Growth Strategies and Retain Clients
- Payroll Management Training
Assessment Method
After completing each module of the British Cleaning Certificate Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.
Certification
After completing the MCQ/Assignment assessment for this British Cleaning Certificate course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £18.99.
