Become a Receptionist - Master the role of Receptionist with 4 Receptionist Skills Courses

FREE PDF Certificate | Audio Visual Training | Flexible Study | Assessment Included | Tutor Support | 1 Year Access



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£18 inc VAT (was £987)
Offer ends 11 August 2020
Study method
Online, self-paced
95 Hours
Access to content
1 Year
No formal qualification
Additional info
  • Certificate of completion available and is included in the price

35 students purchased this course

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**We have designed our Receptionist with 4 most popular and relevant Receptionist Skills courses as a learning path to give you in-depth knowledge of Receptionist. Successfully complete all of these courses to receive a professional Receptionist award which will help you entering into job market adding this qualification to your CV.**

Warmly receive, welcome and greet visitors, clients or patients. Answer telephone calls, make room reservations or guest registrations. Set appointments and file records. Just some of the many responsibilities of a competent receptionist. See what’s required of you in a role that’s vital to many organisations.

Refine your communication, telephone and organisational skills

Gatekeep with integrity

Consider the various receptionist roles that exist

This Receptionist Skills course pack is designed with 4 courses to give you in-depth knowledge of Project Management. Successfully complete all of these Receptionist Skills courses to receive a professional Receptionist Award.

  1. Professional Receptionist Diploma
  2. Receptionist Skills Diploma
  3. Professional Telephone Receptionist Course
  4. Customer Service Skills

Course media


More key features of the courses:

  • Receptionist award certificate.
  • Earn free e-certificates upon successful completion of each course.
  • Accessible, informative modules taught by expert instructors
  • Study in your own time, at your own pace, through your computer tablet or mobile device
  • Benefit from instant feedback through mock exams and multiple-choice assessments
  • Get 24/7 help or advice from our email and live chat teams
  • Improve your chance of gaining professional skills and better earning potential.

All the Receptionist Skills courses are delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.

You are taught through a combination of

  • Video lessons
  • Online study materials
  • Mock exams
  • Multiple-choice assessment

*Professional Receptionist Diploma*

  • Receptionist
  • Being an Assistant
  • Answering Telephones
  • Microsoft Word
  • And much more...

*Receptionist Skills Diploma*

  • Communication Skills
  • Interpersonal Skills
  • Office Management Skills
  • Microsoft PowerPoint
  • And much more...

*Professional Telephone Receptionist Course*

  • Core Skills Required
  • Self-Management
  • Time Management
  • Organizing and Planning
  • And much more...

*Customer Service Skills*

  • Customer Service Skills Training Templates
  • Customer Service & Retention Checklist
  • Customer Service Checklist
  • And much more...


Upon successful completion of the course, you can instantly download your e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.

Career path

This career path Receptionist Skills course is perfect for anyone who wants to become an expert Receptionist or to gain skills in Receptionist Skills.

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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