BCS Organisational Behaviour | part of the BCS Diploma in Business Analysis

TCC's BCS Organisational Behaviour course (formerly Commercial Awareness) considers the work of the business analyst in a business change project and the aspects of the organisation that may impact the Business Analyst's role. It considers organisational financial management and the business case for change, including Investment Appraisal and Evaluation of a Financial Case. It examines the organisation's internal and external structures, addressing the principles of organisation structure and behaviour and explores changing organisational boundaries, including different operating models.

What’s Included?

In the classroom:

• Expert Business Analysis trainer
• Copies of all presentation slides (exclusive to TCC)
• Practical classroom group exercises
• Maximum class size of 12

At TCC training venues:

• A modern and comfortable training room
• Buffet or restaurant lunch and light breakfast selection*
• Hot & cold refreshments throughout the day

* Light breakfast selection available on city centre courses in Birmingham.

What TCC Customers Are Saying:

“The course was very detailed and links well to other BA courses. Very relaxed atmosphere conducive to questions and learning. Good that the exercises are consistent throughout all courses. Homework good. Really enjoyable course. I'm looking forward to the next one.” – Nathalie N

* SAVE £582 with our BCS Diploma in Business Analysis Training Passport *

To be awarded the Diploma in Business Analysis, you must complete four BCS Business Analysis training courses:

• BCS Business Analysis Practice (3 Days)
• BCS Requirements Engineering (3 Days)
• BCS Organisational Behaviour (2 Days)
• BCS Modelling Business Processes (2 Days)

You are then eligible to sit the BCS Business Analysis Diploma Oral Examination covering all four modules.

This course can be purchased as part of a Training Passport, which includes the training and examinations for all four courses leading to the BCS Diploma in Business Analysis for only £3,495 + VAT. A Training Passport allows you to register for any of the dates on our public schedule, at a considerable saving over booking each course and exam individually.

You can complete the courses in any sequence. However, we recommend starting with either Business Analysis Practice or Requirements Engineering.

Course Objectives

This course will enable delegates to:

• Understand Organisational Principles including delivering value, structure, budgets, jobs, management and rules.
• Explain operating models including structures and boundaries.
• Appreciate organisational motivation, behaviour and culture.
• Understand group formation, dynamics and networks.
• Define the principles of financial reporting including balance sheet, income statement, cash flow, costing and pricing.
• Understand project finance including costs and benefits, payback, discounted cash flow and internal rate of return.
• Prepare for the BCS Certificate in Organisational Behaviour.

Course Content

Organisational Principles
Operating Models
Organisational Motivation, Behaviour and Culture
Group Formation
Principles of Financial Reporting
Project FinanceThe Business Case for Change

• Business Analysts and Systems Analysts
• Business Managers
• Developers
• Project Managers and Team Leaders
• Quality Assurance and Quality Control Managers

There are no pre-requisites for the course.

Business Analyst

£43,861 - £52,682 estimated salary based on Reed salary checker (top 4 locations).

What do they do?

Business Analysts (known as BAs) are responsible for analysing a business’s processes and investigating how they work. They then identify improvements that can be made and present the case for these improvements back to the business.