BCS Modelling Business Processes | part of the BCS Diploma in Business Analysis

TCC’s BCS Modelling Business Processes course enables delegates to practice a variety of techniques for modelling and improving business processes and for evaluating the effectiveness of change. The success of business change projects is greatly increased by modelling the business processes prior to change. Modelling allows a common understanding and visibility of the current situation, facilitates the evaluation of alternative strategies and reflects the change to be implemented.

What’s Included?

In the classroom:

• Expert Business Analysis trainer
• Copies of all presentation slides (exclusive to TCC)
• Comprehensive written notes (exclusive to TCC)
• Practical classroom group exercises
• A realistic case study which runs consistently throughout our BCS business analysis courses
• Maximum class size of 12

At TCC training venues:

• A modern and comfortable training room
• Buffet or restaurant lunch and light breakfast selection*
• Hot & cold refreshments throughout the day

* Light breakfast selection available on city centre courses in Birmingham.

What TCC Customers Are Saying:

“The course was very detailed and links well to other BA courses. Very relaxed atmosphere conducive to questions and learning. Good that the exercises are consistent throughout all courses. Homework good. Really enjoyable course. I'm looking forward to the next one.” – Nathalie N

* SAVE £582 with our BCS Diploma in Business Analysis Training Passport *

To be awarded the Diploma in Business Analysis, you must complete four BCS Business Analysis training courses:

• BCS Business Analysis Practice (3 Days)
• BCS Requirements Engineering (3 Days)
• BCS Organisational Behaviour (2 Days)
• BCS Modelling Business Processes (2 Days)

You are then eligible to sit the BCS Business Analysis Diploma Oral Examination covering all four modules.

This course can be purchased as part of a Training Passport, which includes the training and examinations for all four courses leading to the BCS Diploma in Business Analysis for only £3,495 + VAT. A Training Passport allows you to register for any of the dates on our public schedule, at a considerable saving over booking each course and exam individually.

You can complete the courses in any sequence. However, we recommend starting with either Business Analysis Practice or Requirements Engineering.

Course Objectives

This course will enable delegates to:

• Identify and model core business processes at both the organisational and operational levels
• Analyse activities within business processes
• Analyse managerial and performance aspects of activities and processes
• Evaluate and re-design business processes
• Measure the effectiveness of the change
• Prepare for the BCS Certificate in Modelling Business Processes

Course Content

Rationale

Purpose of business process modelling

Context: organisations, systems, processes, stakeholders

Strategic context and business goals

Approaches to business process modelling

Definition of a business process

Identifying Business Processes

Types of processes and functional areas

Process view versus functional view

Value chain analysis and business performance

Hierarchy of business processes and tasks

Modelling Business Processes

Process modelling techniques (including swimlanes)

"As Is" modelling

Events and outcomes

Actors involved with business processes

Business rules

Evaluating and Improving Business Processes

Improving Business Processes

Analysing activities, work flow, tasks

Problem Analysis; GAP Analysis; Root Cause Analysis

Business process improvement

"To Be" process model

Monitoring

Identifying current and new standards and measures

Measuring effectiveness of change: goals, measures and issues

Challenging the business rules

Staff performance and human aspects

Transition

Using the business process model to identify IT requirements

Skills profiling and staff development

Procedure design

Implementation Issues

Implementing the new processes

Making and managing the change

• Business Analysts and Systems Analysts
• Business Managers
• Developers
• Project Managers and Team Leaders
• Quality Assurance and Quality Control Managers

There are no pre-requisites for the course.

Business Analyst

£43,861 - £52,682 estimated salary based on Reed salary checker (top 4 locations).

What do they do?

Business Analysts (known as BAs) are responsible for analysing a business’s processes and investigating how they work. They then identify improvements that can be made and present the case for these improvements back to the business.