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Banking: Bank Teller Assistant Training - Level 2

Bank Accounts | Banking Transactions | Cash Handling | ATM Management | Customer Service | Banking Technology & Software

Skill Arts

Summary

Price
£12.50 inc VAT
Study method
Online, On Demand What's this?
Duration
1.5 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Accredited Certificate of Completion From SkillArts - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Why Study This Banking: Bank Teller Assistant Training - Level 2 Diploma?

  • 12% growth in customer service roles in financial services between 2020 and 2030.
  • The average salary for a Bank Teller in the UK is £22,000 per year.
  • Globally, the banking sector is expected to add 19.9 million new jobs by 2025.
  • A Bank Teller Assistant role can be a springboard to a full-fledged bank teller position and further career advancement in the banking sector.


Learning Outcomes:

  • Understand core responsibilities and skills necessary for effective banking teller operations.
  • Gain knowledge in managing and maintaining various types of banking accounts.
  • Acquire a comprehensive knowledge of ATM operations, including troubleshooting and security, in banking.
  • Implement and manage banking security measures to safeguard teller areas.
  • Become adept in using bank teller software and adapting to new banking technologies.

CPDQE Accreditation

This Banking: Bank Teller Assistant Course is CPDQE accredited. CPD is a globally recognised parameter for continuous professional development acknowledged by thousands of professional bodies, employers, and academic institutions in the UK and around the world.

Dual Certificates

After completing this Banking: Bank Teller Assistant Course, you will receive a course completion certificate from Reed. Also, you will receive a CPDQE-accredited signed certificate from SkillArts.

Certificates

Accredited Certificate of Completion From SkillArts

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

10
sections
10
lectures
1h 28m
total

Course media

Description

Banking: Bank Teller Assistant Training - Level 2 Course Syllabus

➥ Introduction to Bank Teller Role

  • Core responsibilities and career pathways for bank tellers, setting the foundation for a career in banking.

➥ Overview of Bank Accounts

  • Detailed exploration of various types of bank accounts and the teller’s role in account management within the banking sector.

➥ Understanding Banking Transactions

  • Comprehensive training on processing different banking transactions, emphasizing accuracy and efficiency.

➥ Cash Handling and Management

  • Techniques in managing and balancing cash transactions, a critical skill for bank tellers in banking.

➥ ATM Bank Machine Management

  • Skills for managing ATMs, including troubleshooting and security measures pertinent to banking operations.

➥ Legal and Ethical Issues in Banking

  • Insight into the legal and ethical frameworks governing banking operations, essential for maintaining professionalism and compliance.

➥ Teller Area Security

  • Security practices for protecting bank assets and ensuring the safety of both staff and customers in banking environments.

➥ Customer Service Skills for Bank Tellers

  • Strategies for delivering outstanding customer service and maintaining lasting relationships within the banking industry.

➥ Banking Technology and Software

  • Training in the latest banking software and technology to streamline operations and enhance security measures.

➥ Career Development for Bank Tellers

  • Guidance on career advancement, including skill development and opportunities for further education in banking.

Who is this course for?

  • Banking Customer Service
  • Bank Teller
  • Banksman
  • Banking Associates

This Mandatory Training for Customer Representatives and Cashiers in Banking Diploma will also help you if you choose to further progress your career in the following courses:

  • Level 3 Certificate in Banking
  • Level 4 Certificate in Banking
  • Level 5 Certificate in Banking
  • Level 3 Diploma in Banking
  • Level 4 Diploma in Banking
  • Level 5 Diploma in Banking
  • Level 6 Advanced Diploma in Banking
  • Level 7 Masters Diploma in Banking

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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