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Bank Teller Training Course

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Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2.5 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Ever dreamt of becoming the heart of a bank's operations? Our "Bank Teller" course takes you from the banking basics to dealing with frauds, all within a professional, engaging learning environment. Embark on an exciting career journey today!

This meticulously crafted "Bank Teller" course offers a comprehensive insight into the varied facets of a bank teller's role. Explore essential topics from the basics of bank accounts to the complexities of fraud detection and ethical issues. Learn how to offer excellent customer service, handle ATM safety precautions, and familiarise yourself with UK law's rights and obligations. Our course will equip you with the necessary know-how to excel in any banking environment.

So why wait? Immerse yourself in this enriching learning experience and open doors to new career possibilities.

Learning Outcomes:

After completing this course, you will be able to:

  • Effectively perform responsibilities of a bank teller, including handling various bank accounts and efficient cash sorting.
  • Employ mathematical principles in banking transactions.
  • Identify counterfeit currencies and detect potential frauds.
  • Provide top-tier customer services and adhere to UK law's rights and obligations.
  • Address ethical dilemmas in the banking environment.

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

13
sections
13
lectures
2h 30m
total

Course media

Description

Welcome to the "Bank Teller" course! Here, you will embark on a journey that will take you through the intricate workings of a bank. You'll learn how to handle cash effectively, detect counterfeit money, and deal with fraud. You'll also learn about the importance of providing top-notch customer services and the role of currency recyclers. Ethical issues in banking will be discussed as well. This course provides a comprehensive foundation for those who aspire to thrive in a banking career.

Course curriculum:

This course contains the following curriculum:

  • Module 1: Introduction to a Bank Teller
  • Module 2: Skills and Abilities of a Bank Teller
  • Module 3: Types of Bank Accounts and Opening Them
  • Module 4: Mathematics Calculation for Bank Tellers
  • Module 5: Bookkeeping Guideline and Payment Methods
  • Module 6: Cash Sorting in an Efficient Way
  • Module 7: How to Identify Counterfeit
  • Module 8: Function and Benefits of Currency Recyclers
  • Module 9: Dealing with Frauds
  • Module 10: Safety Precautions for ATM (Automated Teller Machine)
  • Module 11: Customer Services a Bank Teller Can Offer
  • Module 12: Rights and Obligations According to the UK Law
  • Module 13: Ethical Issues for a Bank Teller

Who is this course for?

  • Aspiring bank tellers looking to kick-start their career in banking.
  • Banking professionals seeking to upgrade their knowledge base.
  • Career changers who are drawn to the banking sector.
  • Commerce students seeking in-depth knowledge about the banking process.
  • Job seekers wanting to add a competitive edge to their CV.

Requirements

No formal entry requirements exist for this course, which is open to everyone.

Career path

You can pursue the following careers:

  • Bank Teller (£20,000 - £25,000)
  • Senior Bank Teller (£25,000 - £30,000)
  • Customer Service Manager (£30,000 - £35,000)
  • Assistant Branch Manager (£35,000 - £40,000)
  • Branch Manager (£40,000 - £50,000)

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.