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Bank Teller Skills Training

CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points

Online Training Academy

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2.5 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students
1 student purchased this course

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Overview

Unveil the secrets of the financial realm with our comprehensive course. Delve into the intricacies of banking as you master the art of efficient cash sorting, hone your mathematical prowess for precise calculations, and safeguard the integrity of currency with counterfeit detection skills. Navigate the ethical landscape of banking, understanding rights and obligations according to UK law.

Key Features:

  • CPD Certified
  • Free Certificate from Reed
  • Developed by Specialist
  • Lifetime Access

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
15
lectures
2h 32m
total

    • 1: Overview of a Bank Teller’s Role 09:02
    • 2: Essential Skills and Competencies for Bank Tellers 09:37
    • 3: Delivering Exceptional Customer Service as a Bank Teller 14:12
    • 4: Understanding and Opening Different Types of Bank Accounts 16:29
    • 5: Mathematical Techniques for Bank Tellers 12:23
    • 6: Bookkeeping Essentials and Payment Methods 17:14
    • 7: Efficient Cash Sorting Techniques 07:41
    • 8: Detecting Counterfeit Currency 08:04
    • 9: Introduction to Currency Recyclers: Functions and Advantages 09:51
    • 10: Fraud Prevention Strategies 14:48
    • 11: ATM Safety Precautions and Best Practices 15:59
    • 12: Legal Rights and Responsibilities in the UK Banking Sector 07:07
    • 13: Navigating Ethical Challenges for Bank Tellers 06:44
    • 14: CPD Certificate - Free 01:00 PDF
    • 15: Leave A Review 01:00 PDF

Course media

Description

Elevate your customer service acumen and tackle fraud challenges with finesse. From diverse bank account types to the marvels of currency recyclers, immerse yourself in knowledge that empowers. Join us on a transformative journey where every module unlocks a new facet of expertise, propelling you towards a dynamic career in the heart of the financial sector.

Course Curriculum

  • Module 01: Overview of a Bank Teller’s Role
  • Module 02: Essential Skills and Competencies for Bank Tellers
  • Module 03: Delivering Exceptional Customer Service as a Bank Teller
  • Module 04: Understanding and Opening Different Types of Bank Accounts
  • Module 05: Mathematical Techniques for Bank Tellers
  • Module 06: Bookkeeping Essentials and Payment Methods
  • Module 07: Efficient Cash Sorting Techniques
  • Module 08: Detecting Counterfeit Currency
  • Module 09: Introduction to Currency Recyclers: Functions and Advantages
  • Module 10: Fraud Prevention Strategies
  • Module 11: ATM Safety Precautions and Best Practices
  • Module 12: Legal Rights and Responsibilities in the UK Banking Sector
  • Module 13: Navigating Ethical Challenges for Bank Tellers

Learning Outcomes:

  • Master efficient cash sorting techniques for seamless day-to-day operations.
  • Demonstrate expertise in mathematics for accurate bank transactions and calculations.
  • Identify and combat fraudulent activities, safeguarding financial institutions effectively.
  • Enhance customer service skills, ensuring a positive and professional banking experience.
  • Navigate the ethical nuances of banking, aligning actions with legal obligations.
  • Acquire in-depth knowledge of various bank accounts, from opening to management.

Who is this course for?

  • Aspiring bank professionals seeking comprehensive industry knowledge.
  • Individuals eager to understand and combat fraud in financial settings.
  • Those aiming to elevate their customer service skills in a banking context.
  • Individuals pursuing a career in finance with a strong ethical foundation.
  • Anyone desiring proficiency in cash handling and sorting techniques.

Career path

  • Bank Teller
  • Customer Service Representative in Banking
  • Fraud Prevention Specialist
  • Financial Services Officer
  • Banking Operations Manager
  • Compliance Officer in Banking

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.