- Certification of Completion - Free
- Tutor is available to students
**Module 1: Introduction to Food Safety and Hygiene**
- Understanding the importance of food safety and hygiene
- Recognizing the consequences of foodborne illnesses
- Legal requirements and regulations
**Module 2: Microbiological Hazards**
- Identifying common foodborne pathogens
- Factors influencing the growth of microorganisms
- Preventing cross-contamination
**Module 3: Foodborne Diseases**
- Common foodborne illnesses and symptoms
- High-risk food groups
- Personal hygiene and illness reporting
**Module 4: Food Safety Management Systems**
- Introduction to HACCP (Hazard Analysis and Critical Control Points)
- Developing a food safety management plan
- Record-keeping and documentation
**Module 5: Safe Food Handling**
- Receiving and storing food safely
- Preparing and cooking food to the correct temperature
- Cooling, reheating, and holding food safely
**Module 6: Food Safety Hazards in the Kitchen**
- Kitchen cleanliness and sanitation
- Safe food preparation practices
- Equipment maintenance and cleaning
**Module 7: Allergen Management**
- Understanding food allergies and intolerances
- Cross-contact prevention
- Labeling and communication with customers
**Module 8: Staff Training and Supervision**
- Training requirements for food handlers
- Supervision and monitoring of food safety practices
- Creating a culture of food safety
**Module 9: Food Safety Inspections and Audits**
- Preparing for inspections and audits
- Common non-compliance issues and corrective actions
- Continuous improvement in food safety
**Module 10: Crisis Management and Response**
- Handling foodborne illness outbreaks
- Product recalls and withdrawals
- Communicating with stakeholders during a crisis
- Addressing customer concerns and questions
- Building trust and loyalty through food safety practices
- Final Assessment and Certification**
- Comprehensive assessment to test your knowledge and skills
- Course completion certificate
No prior knowledge or experience required
- Customer Service and Food Safety
- Balancing excellent customer service with food safety
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Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.