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Award in Care Manager Responsibilities at QLS Level 2

Level 2 QLS Endorsed Training | 120 CPD Points | Free PDF Certificate | 24/7 Tutor Support | Lifetime Access



£15 inc VAT
Study method
Online, self-paced
60 hours
Access to content
Lifetime access
No formal qualification
120 CPD hours / points
  • CPD Accredited PDF Certificate - Free
  • CPD Accredited Hard Copy Certificate - £15.99
  • QLS Endorsed Hardcopy Certificate - £59
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Embark on a transformative journey with our "Award in Care Manager Responsibilities at QLS Level 2." This course is your gateway to a fulfilling career in care management, where compassion meets strategic decision-making. With a creative blend of theory and practice, we'll guide you through the intricacies of this dynamic field, inspiring you to become a proficient care manager.

In this comprehensive program, you'll delve into seven modules that encompass the essence of care management. From mastering the art of decision-making in care management to understanding the nuances of conflicts, complaints, and duty, you'll gain a holistic perspective. Our unique approach empowers you to excel in your role, making a profound impact on the lives of those under your care.

Learning Outcomes:

  • Demonstrate adept decision-making skills in the realm of care management.
  • Harness the power of data, information, and intelligence to inform your decisions.
  • Prioritize values and set priorities effectively in the care management context.
  • Understand the pivotal role stakeholders play in care management processes.
  • Conduct thorough reviews and evaluations to enhance care quality.
  • Evaluate the processes employed in care management, identifying areas for improvement.
  • Manage conflicts, handle complaints, and uphold your duty with professionalism and empathy.

Why prefer this course?

There are many reasons to take our in-depth Award in Care Manager Responsibilities at QLS Level 2 course. Here are a few:

  • QLS endorsed course.
  • From Monday through Friday, complete tutor support is offered.
  • Full access to course materials for a full year.
  • Immediate assessment findings
  • A free PDF certificate (CPD) is awarded after passing the course.
  • Study the subject of the course at your own pace.
  • Simple to understand modules and are taught by professionals
  • Ask our email and live chat teams for assistance or guidance at any time.
  • Utilise your computer, tablet, or mobile device to study at your own pace while finishing the course.



120 CPD hours / points
Accredited by CPD Quality Standards

Course media


Our "Award in Care Manager Responsibilities at QLS Level 2" offers a comprehensive exploration of essential topics in care management. This course consists of seven modules that cover decision-making, data utilization, value prioritization, stakeholder engagement, evaluation techniques, process assessment, and conflict resolution. Through a blend of theory and practical application, you'll gain the knowledge and skills needed to excel in the role of a care manager. This course is a stepping stone toward a rewarding career in the field, equipping you with the competencies required to make a meaningful impact in the lives of individuals under your care.

Here is the curriculum breakdown of the Award in Care Manager Responsibilities at QLS Level 2 Course below:

  • Module 01: Decisions-Making in Care Management
  • Module 02: Data, Information and Intelligence
  • Module 03: Value & Priority
  • Module 04: Stakeholders' Role
  • Module 05: Reviews and Evaluation
  • Module 06: Evaluation of Process Used
  • Module 07: Conflicts, Complaints & Duty

Certificate of Achievement:

After successfully completing the Award in Care Manager Responsibilities at QLS Level 2 course, you will be eligible to order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be delivered at your doorstep completely free of charge.

Who is this course for?

  • Aspiring care managers seeking foundational knowledge.
  • Healthcare professionals looking to enhance their managerial skills.
  • Individuals passionate about making a positive impact in healthcare.
  • Those aiming to transition into a care management role.
  • Students interested in understanding the complexities of care management.


No prior qualifications are needed for Learners to enrol on this Award in Care Manager Responsibilities at QLS Level 2 course.

Career path

  • Care Manager: £30,000 - £40,000 per year
  • Healthcare Administrator: £25,000 - £35,000 per year
  • Social Services Manager: £35,000 - £45,000 per year
  • Nursing Home Manager: £30,000 - £40,000 per year
  • Community Outreach Coordinator: £25,000 - £35,000 per year
  • Clinical Supervisor: £35,000 - £45,000 per year

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


CPD Accredited PDF Certificate

Digital certificate - Included

CPD Accredited Hard Copy Certificate

Hard copy certificate - £15.99

A physical, high-quality copy of your certificate will be printed and mailed to you for only £15.99.

For students within the United Kingdom, there will be no additional charge for postage and packaging. For students outside the United Kingdom, there will be an additional £10 fee for international shipping.

QLS Endorsed Hardcopy Certificate

Hard copy certificate - £59

Level 2 QLS Endorsed Hardcopy Certificate


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What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.