Confidence, Assertiveness & Self Esteem (Virtual Masterclass)

Do you suffer from "Imposter Syndrome"? Do you lack confidence in certain situations and find it difficult to get your voice heard and your point across? Do you sometimes feel intimidated by other people in the group and struggle to assert yourself?

If so, this 1 day Self Esteem, Confidence and Assertiveness course will help you overcome some of the obstacles and challenges you face. The course will provide you with the knowledge and skills to understand yourself and others in a broader context, and to learn more about who you are as a person with a better understanding of your strengths, weaknesses and behavioural traits. You will develop and acquire effective Self Esteem and Assertiveness skills to help you manage your performance both personally and professionally, in a range of different situations.

This comprehensive Self Esteem and Assertiveness programme is designed to unlock the potential in delegates on both a personal and professional basis. The Self Esteem and Assertiveness course allows delegates to develop strategies for “being all they can be”, both inside and outside the working environment. Delegates will come to recognise their own “behavioural styles” and the behavioural styles of others and in so doing, gain an insight into how they may influence, connect and have a positive impact on relationships and situations, both in and out of work.

Course Content– Understanding Yourself and Others

• Their value to the organisation
• How they naturally communicate with others
• How they like to be communicated to
• How they manage and interact with others
• Their preferred working environment
• How they see themselves and how others see them

– Understanding Why We Behave in Particular Ways

• How our “self talk” creates our self image and influences our behaviour
• How our habits and attitudes influence our behaviour

– Communicating Assertively

• What assertive communication is and is not
• How we should plan, structure and conduct assertive communication
• Using assertive communication in a variety of situations

– Projecting a Professional Image

• Maximising our personal impact
• Connecting with people and building rapport
• Establishing our credibility in the eyes of others
• Promoting and presenting ourselves effectively
• Influencing other people’s perception of us
• Maximising our personal power and influence
• Making positive first impressions
• Looking and sounding confident
• Creating a sincere self belief
• Understanding the power of feedback
• Understanding the power of our appearance

– Influencing and Negotiating

• Learning how to influence others
• Understanding Influencing styles
• Understanding the strategies and tactics of Negotiation
• Planning and conducting Negotiations
• Securing a Win/Win outcome

– Managing Your Stress

• The causes and symptoms of stress
• Approaches to managing our stressors

Suitability – Who should attend?

Any member of staff wishing to develop the skills and confidence to control and manage themselves more effectively at work, at home and in life generally, in a variety of situations.

Certificate of completion

Digital certificate - Included