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Assertiveness and Influencing

Increase the awareness of your impact at work and explore how to maximise it.

AHR Consultants

Summary

Price
Enquire to get more info on pricing
Study method
Onsite
Duration
1 day · Full-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free
Additional info
  • Tutor is available to students

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Overview

This one day course can be held on your premises at a date and time to suit you (minimum of 5 delegates). By the end of the course you will be able to use a variety of tools which will strengthen your self-awareness, know how to maximise your impact when communicating with others and be able to identify opportunities for increasing influence at work.

Certificates

Certificate of completion

Digital certificate - Included

Resources

  • Training Brochure -

Description

This Assertiveness and Influencing course will allow you to increase awareness of your impact at work and explore how to maximise your personal impact when communicating with others. The session will explore how and when to influence others and the difference between assertive and aggressive behaviour.

The ability to influence others is an essential tool at work and this course will provide practical techniques to help you create a powerful influencing style.

We will help you gain new insights into the effect of personality preferences and motivators on communication styles.

Learning outcomes

  • Be able to use a variety of tools which will strengthen your self-awareness and inner confidence
  • Know how to maximise personal impact when communicating with others
  • Understand how to use a range of influencing styles, depending on the person and situation
  • Be able to demonstrate a range of techniques, to create and strengthen rapport with others
  • Be able to identify opportunities for increasing influence at work

Course content

  • Circles of influence
  • How we connect and have impact on others
  • Personality preferences
  • Influencing styles and techniques
  • Skills practice

Who is this course for?

  • First line managers and team leaders
  • Newly appointed people managers
  • Experienced managers in need of a refresher
  • Anyone who wants to improve their confidence and assertiveness in the workplace

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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