Hospitality and Hotel Management (Online) - Level 7

Hotel Management

*** 4 Courses Bundle***

**FREE Event Management Course****FREE Travel & Tourism Course**FREE COVID-19 Course

Certificate of achievement in 'Hotel Management' QLS Level 7. Additional CPD Accredited 'Hotel Management' Certificate with 228 CPD points available with no extra study. This Hotel Management course comes with easy to understand e-learning study materials.

Hotel Management Level 7. Endorsed Certificate of achievement. Carve out a rewarding career for life in one of the world’s most dynamic and dependable sectors, Hotel Management, with the help of CPD. Study today for our most advanced Hotel Management and discover what it takes to climb the ladder to the very highest leadership positions.

Hotel Management

The worldwide hospitality industry presents ambitious candidates at all levels with a uniquely varied range of career prospects. Wherever your primary skills and talents lie, your success story could be written in Hotel Management.

Our exclusive Hotel Management, provides candidates with an intensive yet digestible introduction to the contemporary Hospitality industry. Over the course of 10 insightful units, learners gradually build the industry-specific knowledge, skills and confidence it takes to become successful Hotel Managers. Discover how to fulfil a leadership role in Hotel Management, front and back desk operations, food and beverage management, marketing, housekeeping and more.

Explore an endless range of extraordinary career options at home and abroad with this advanced-level Hotel Management.

Hotel Management

Along with a broad overview of the contemporary Hotel Management profession, learners are introduced to each key department within a hotel environment. Discover what it takes to become a competent front of house manager, run back-office operations, take control of food and beverage departments, recruit and train a capable and effective workforce, provide consistently outstanding customer service, market and advertise the business effectively, master interdepartmental communications and so much more besides.

What Will I Learn From This Hotel Management Diploma:

Upon successful completion of this Level 7 in Hotel Management course, candidates take away the most essential industry-specific skills, talents and knowledge including:

• The confidence to oversee every key Hotel Department
• Comprehensive knowledge of all essential hotel operations
• What it takes to build and manage an efficient workforce
• How to work with hotel finances and budgets
• Essential marketing and advertising skills

Why Students prefer this Hotel Management Diploma from OHSC:

• Fully Endorsed Hotel Management Course
• Hotel Management Specialist Tutors
• Hotel Management course does not expire till you successfully complete it
• The option to take study breaks at any time at no extra cost
• No deadlines, no time restrictions and no fixed schedules
• Online assessments to test your new skills and knowledge
• The opportunity to study from any location in the world.

**3 Free Gifts included in the Hotel Management Course**

**FREE Event Management Course**

This Free Event Management course covers the following topics:

• An Introduction to Event Planning
• The Corporate Market
• Reasons for Staging Events
• Schedule of Events
• Planning the Meals
• Benefits of a Successful and Safe Event
• Plus more

**FREE Travel and Tourism Course**

This Free Travel and Tourism course covers the following topics:

• Leisure Tourism
• Business Tourism
• Advantages of a Package Holiday
• The Disadvantages of Package Holidays
• Self- Packaged Holidays
• Changes in Travel and Tourism
• Types of Tourist Destinations
• Culture and Heritage

**FREE COVID-19 Course**

This Free Covid-19 course covers the following topics:

• What Are Coronaviruses?
• What is COVID-19?
• What Are the Symptoms of COVID-19?
• Is it a Cold, the Flu or COVID-19?
• Mild vs Severe Infection
• How is the Coronavirus Transmitted?
• What Does ‘Community Spread’ Mean?
• When to End Self-Isolation at Home
• What Happens Next?

***This offer ends soon***

• Hotel Management 35:00

  • 1: Unit 1 - Introduction to Hotel Management 26:00
  • 2: Unit 1 - Introduction to Hotel Management 09:00

• Hotel Management 39:00

  • 3: Unit 2 - Principles of Hotel Front Office Operations 31:00
  • 4: Unit 2 - Principles of Hotel Front Office Operations 08:00

• Hotel Management 38:00

  • 5: Unit 3 - Housekeeping, Engineering & Security Operations 24:00
  • 6: Unit 3 - Housekeeping, Engineering & Security Operations 14:00

• Hotel Management 39:00

  • 7: Unit 4 - Hotel Food and Beverage Management 24:00
  • 8: Unit 4 - Hotel Food and Beverage Management 15:00

• Hotel Management 34:00

  • 9: Unit 5 - Recruitment and Selection : Policy and Procedures 20:00
  • 10: Unit 5 - Recruitment and Selection : Policy and Procedures 14:00

• Hotel Management 29:00

  • 11: Unit 6 - Training and Development Procedures 22:00
  • 12: Unit 6 - Training and Development Procedures 07:00

• Hotel Management 52:00

  • 13: Unit 7 - Human Resources Management 39:00
  • 14: Unit 7 - Human Resources Management 13:00

• Hotel Management 36:00

  • 15: Unit 8 - Dealing with Difficult Peoples 25:00
  • 16: Unit 8 - Dealing with Difficult Peoples 11:00

• Hotel Management 23:00

  • 17: Unit 9 - Anger Management 11:00
  • 18: Unit 9 - Anger Management 12:00

• Hotel Management 49:00

  • 19: Unit 10- Stress Management 37:00
  • 20: Unit 10- Stress Management 12:00

• Hotel Management 1:02:00

  • 21: Unit 11 - Crisis Management 49:00
  • 22: Unit 11 - Crisis Management 13:00

• Hotel Management 29:00

  • 23: Unit 12 - Managing Time 23:00
  • 24: Unit 12 - Managing Time 06:00

• Hotel Management 20:00

  • 25: Unit 13- Transport Management 14:00
  • 26: Unit 13- Transport Management 06:00

• Hotel Management 20:00

  • 27: Unit 14- Importance of Customer's Feedback 12:00
  • 28: Unit 14- Importance of Customer's Feedback 08:00

• Hotel Management 23:00

  • 29: Unit 15 - Importance of Effective Communication 14:00
  • 30: Unit 15 - Importance of Effective Communication 09:00

• Hotel Management 31:00

  • 31: Unit 16 - Quality Management 17:00
  • 32: Unit 16 - Quality Management 14:00

• Hotel Management 40:00

  • 33: Unit 17 - Marketing and Advertising 27:00
  • 34: Unit 17 - Marketing and Advertising 13:00

• Hotel Management 18:00

  • 35: Unit 18 - Managing Interdepartmental Communications 13:00
  • 36: Unit 18 - Managing Interdepartmental Communications 05:00

• Hotel Management 27:00

  • 37: Unit 19 - Accounting in Hospitality 17:00
  • 38: Unit 19 - Accounting in Hospitality 10:00

Hotel Management

Hotel Management - Course Outline

The content of our most Hotel Management Level 7 gradually guides learners through each and every key function and responsibility of the professional Hospitality manager. Armed with the skills and knowledge required to step into a leadership position, a whole world of incredible career opportunities could be right at your fingertips.

Upon successful completion of this Level 7 in Hotel Management course, candidates take away the most essential industry-specific skills, talents and knowledge including:

Unit 1 - Introduction to Hotel Management

This Hotel Management unit covers the following topics:

• What is Hospitality?
• Characteristics of the Hospitality Industry
• Scope of the Hospitality Industry
• Career Prospects in Hospitality Industry
• Hotel Departments
• Functions of Major Hotel Departments

Unit 2 - Principles of Hotel Front Office Operations

This Hotel Management unit covers the following topics:

• Managing Front Office Operations
• Front Office Functions
• Front-of-the-House Operations
• Basic Concepts of Yield Management
• Generating Reservation Reports
• Managing Reservations
• Front Office Accounting
• The Electronic Front Office (EFO)

Unit 3 - Housekeeping, Engineering & Security Operations

This Hotel Management unit covers the following topics:

• Housekeeping
• Organisation of Housekeeping Department
• Organization of a Security Department
• In-House Security Departments Versus Contracted

Unit 4 - Hotel Food and Beverage Management

This Hotel Management unit covers the following topics:

• Managing Food and Beverage Operations
• Food and Beverage Operations
• Assessment of Market and Consumer Needs
• Comparison of Different Types of Menus
• Selecting a Computer System

Unit 5 - Recruitment and Selection : Policy and Procedures

This Hotel Management unit covers the following topics:

• Recruitment and Selection
• Flexible Employees
• The Importance of Planning Ahead
• Describing the Ideal Recruit
• Attracting Candidates
• Selection Interviews
• New Employee Induction Programmes

Unit 6 - Training and Development Procedures

This Hotel Management unit covers the following topics:

• Training and Development
• The Benefits of Training
• Identifying Training Needs
• Preparing Step-by-Step Procedures
• Steps in the Training Process
• Methods of Presentation
• Administering a Training Programme

Unit 7 - Human Resources Management

This Hotel Management unit covers the following topics:

• Roles and Functions
• Selection
• Placement
• Time Office and Establishment Functions
• Establishment Functions

Unit 8 - Dealing with Difficult Peoples

This Hotel Management unit covers the following topics:

• Understanding Conflicts and Its Types
• Different Stages of Conflict
• The Role of Communication in Conflict Resolution
• Conflict Management

Unit 9 - Anger Management

This Hotel Management unit covers the following topics:

• The Assertiveness Formula
• Questioning Skills
• Basic Problem Solving Tools
• Creative Thinking Methods
• Force Field Analysis
• Other Ways of Managing Anger

Unit 10- Stress Management

This Hotel Management unit covers the following topics:

• Understanding Stress
• Strategies to Manage stress
• Plus More

Unit 11 - Crisis Management

This Hotel Management unit covers the following topics:

• Following a Crisis: Restoring Tourist Confidence
• Prepare A Crisis Management Plan
• Reviewing Security Systems
• Minimising Damage in a Crisis

Unit 12 - Managing Time

This Hotel Management unit covers the following topics:

• Prioritising your Time
• Changing Our Perspective
• Setting Goals with SPIRIT
• Putting an End to Procrastination
• Managing Your Workload

Unit 13- Transport Management

This Hotel Management unit covers the following topics:

• Changes in Transportation
• Transport Principles
• Comparing Different Forms of Land Travel
• Issues In Transport Management
• Transport and Environment

Unit 14- Importance of Customer's Feedback

This Hotel Management unit covers the following topics:

• Barriers to Listening
• The Monitoring of Complaints and Compliments
• Self-Completion Questionnaires
• Measuring Customer Loyalty

Unit 15 - Importance of Effective Communication

This Hotel Management unit covers the following topics:

• Developing a Communication Strategy
• Communicating Service to External Customers
• Training Material

Unit 16 - Quality Management

This Hotel Management unit covers the following topics:

• Hospitality Retail Service Quality
• The Five Dimensions of Service
• Inspections and Quality Assurance
• Statutory Obligations
• Grading bands and conditions

Unit 17 - Marketing and Advertising

This Hotel Management unit covers the following topics:

• The Hotel Market
• Primary and Secondary Levels of Demand
• The Hotel Product

Unit 18 - Managing Interdepartmental Communications

This Hotel Management unit covers the following topics:

• Marketing and Sales Department
• Housekeeping Department
• Food and Beverage Department
• Banquet Department
• Controller

Unit 19 - Accounting in Hospitality

This Hotel Management unit covers the following topics:

• What is an Account?
• Types Of Accounts At The Front Desk
• Basic Principles of Accounting:
• Types Of Folios Used In Hotels
• Profit And Loss Accounts

Quality Licence Scheme

This Hotel Management course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.

Hotel Management

Our fully-endorsed Level 7 in Hotel Management provides invaluable teachings and industry insights for both newcomers to the profession and existing members of the workforce alike. Whether looking to secure your first Hospitality position or climb the ladder to a higher leadership level, our fully endorsed hotel management courses could transform your career prospects for life.

Hotel Management

CPD specialises in comprehensively flexible online study programs for those who do not have time to commit to traditional full-time education. Regardless of how busy your current lifestyle and schedule, our Hotel Management can be studied in your own time and at your own pace, with no deadlines or time restrictions to worry about. What’s more, you can count on the support of our world-class tutors and the wider CPD team from start to finish.

Hotel Management

With no specific prior education or experience required, our courses are open to every candidate with the desire to succeed!

Hotel Management

No particular entry requirement.

Option 1

Hotel Management Diploma QLS Level 7 endorsed by Quality Licence Scheme

Certificate Fee: £170 + postal charges

Option 2

Hotel Management Diploma issued by OHSC

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£150 + postal charges

*Postage Charges: National £9, International £15

Hotel Management

Upon successful completion of our Hotel Management - Level 7, candidates may choose to pursue an extensive range of careers including:

• Back Office Supervisor
• Corporate Sales Manager
• Director of Marketing
• Director of Operations
• Event Planner
• Events Manager

Currently there are no Q&As for this course. Be the first to ask a question.

Reed courses certificate of completion

Digital certificate - Included