An Introduction to the NHS and technology

Instructor led Online course - A focus on how technology is organised within the NHS



£654 inc VAT
Or £54.50/mo. for 12 months... Read more
Study method
Online with live classes
5 hours, Full-time
No formal qualification
Additional info
  • Tutor is available to students
  • Certificate of completion available and is included in the price

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Why should you choose this course?

The NHS is a complex organisation that faces increasing demand for services along with constrained funding. The belief that technology can contribute to quality outcomes and efficiency gains is embedded within NHS policy propositions and commitments, but this does not make the NHS market for technology easy to navigate.

This course provides an introduction to the organisation of the NHS, its governance and policy drivers, with a specific focus on how technology is organised in the NHS, background trends and priorities, as well as procurement processes.

Course media


What is the course outcome?

This engaging and informative workshop will provide delegates with a good understanding of the NHS. Participants will gain knowledge that will enable them to target and identify policy areas and demand opportunities relevant to their own organisation.

What is the agenda?

  • Structure of the NHS: introduction to the organisation of the NHS, with an emphasis on understanding that it is not a single entity. A high level explanation of policy, commissioning and provision, including funding flows.
  • Technology in the NHS: how technology is organised in the NHS, providing an understanding of which buyers are for different kinds of technologies.
  • Impact of policy: review of key policies and initiatives that influence the demand for and requirements of technology.
  • Regulation and procurement: discussion of regulation and how it impacts marketing and sales.

Who is the course leader?

Louise Sinclair is a senior marketing communications and stakeholder engagement practitioner working in the health and care sector and she’s worked closely with UK government, health and care providers as well as global healthcare technology suppliers and innovators over the last 20 years. She is the co-founder of One HealthTech, an international community-based network established in 2015 that promotes diversity and inclusion in the healthtech industry. One HealthTech now represents more than 10,000 members engaged in a movement to harness the power of technology for the benefit of all.

Over the last 7 years Louise has delivered strategic communications and stakeholder engagement advice for digital transformation projects for NHS Care Providers, NHS Digital, NHS England, as well as a number of digital health SMEs. She has organised international healthcare trade mission delegates for the UK government and has advocated for digital transformation across the NHS and its supplier ecosystem.

Who is this course for?

Who should attend?

This course is suitable for anyone new to the health technology sector or seeking to refresh and update their understanding. It is particularly relevant to sales, marketing and business development managers who need to strengthen their understanding of how the NHS is organised and uses technology.

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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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