Amadeus Professional Airline Reservations, Fares & Ticketing - Advance

A highly sought-after professional course recognised by the Travel and Airline industry staff are always still needed at airports to sell, exchange or refund airline tickets. This course will give candidates the competence and valuable knowledge for better career prospects.

You will first start off with the Principles of Fares and Ticketing and learn the terminology and procedures. The you will move onto the Amadeus Professional Reservations, Fares and Ticketing course is designed for those that would like an introduction to the industry, related continued professional development or additional training for further knowledge on systems used in the industry.

You will first explore the principles of Fares and Ticketing and learn the necessary terminology and procedures to Airfares. You will then also explore one of the most important aspect to Airline Reservations Passenger Name Records (PNRs) and Special Service Request (SSR) to request a specific service from the Airline in order to meet the Passengers needs such as meals, wheelchair assistance, frequent flyer and much more requests.

You will gain key knowledge on Other Service Information (OSI) to inform the Airline of Very Important Person (VIP) or Commercial Important Person (CIP) passengers will be boarding the Airline plus much more.

The second part of the Amadeus training course provides the knowledge to learn Airlines Fares, Availability, Fare Rules, and Airline Pricing.

The course is split into three parts:

For Airfares Level 1, - You will learn the principles to Fares and Ticketing on how to search for fares to meet customer's requests such as find and select the correct fare for different passenger scenarios, familiarise with airline geography, construct passenger fares, discover airport city codes for numerous destinations around the world, the baggage allowance systems available to passengers and much more.

Course Includes...

1 Understand IATA Terms and Definitions

2 Know IATA Areas

3 Know IATA Codes

4 Understand fare types

5 Select appropriate fares

6 Know the milage system

7 Taxes, fee and charges

8 Air travel documentation

Once completed and gained familiarity with ticketing procedures:

Part 2 - The Airline Reservations - Intermediate Level

Course Includes...

Airlines Reservations Module 1

Lesson 1 — Introduction, Sign In and Out, Work Areas

Lesson 2 — Encode and Decode

Lesson 3 — Introduction to the Passenger Name Record (PNR)

Lesson 4 — PNR Redisplay, Displaying PNR SubFields

Lesson 5 — Timetables, Flight Details

Lesson 6 — Flight Availability, Return Availability, Schedules information

Lesson 7 — Booking Seats from Availability

Lesson 8 — Name Elements, Contact Elements

Lesson 9 — Ticketing Element, Received-From Element

Lesson 10 — Creating and Ending a complete PNR

Lesson 11 — Cancel and Changing Mandatory PNR Elements

Lesson 12 — Mailing Address and Billing Address Elements

Lesson 13 — General Remark and OSI Elements

Lesson 14 — SSR Elements, Passenger Information Elements, Frequent Flyer Elements

Lesson 15 — Cancel and Changing Optional PNR Elements

Lesson 16 — Advance Seating Requests

Lesson 17 — Seat Maps

Lesson 18 — Request Specific Seats, Specific Seat Wish, Modify

Lesson 19 — Calculator and Currency Functions, Minimum Connect Times

Lesson 20 — Help system

Reservation 1 - Exam Final Assessment Exam on Emulator

Airline Reservations Module 2 - Advance Level

Lesson 1 — Advanced Availability Entries

Lesson 2 — Access Types

Lesson 3 — Direct Sell, Waitlist, Open/ARNK/Passive Segments

Lesson 4 — PNR Claim

Lesson 5 — Split PNR

Lesson 6 — Non-Homogeneous PNRs

Lesson 7 — Customer Profiles

Lesson 8 — Queue Count, Queue Placement, Option Element

Lesson 9 — Queue Access/Exit, Remove/Delay Queued PNRs

Lesson 10 — Segment Status, Schedule Change, Waitlist Assurance

Reservation 2 - Final Assessment Exam - Emulator

Part 3 - Airfares, Pricing and Ticketing

Course Includes...

• Lesson 1 — Basic Fare displays, carrier specific fares

• Lesson 2 — Fare displays for specific dates

• Lesson 3 — Additional fare display options

• Lesson 4 — Fare display follow up entries

• Lesson 5 — Fare notes

• Lesson 6 — Itinerary Pricing

• Lesson 7 — Best Buy Pricing

• Lesson 8 — Stored Itinerary Pricing

• Lesson 9 — Pricing Options

• Lesson 10 — PNR Fare Elements

• Lesson 11 — Ticketing

• Lesson 12 — Ticket Exchange and Refund

Final Examination - Amadeus Simulated Emulator

Assessment and Practice

This course is 100% practical and hands-on. Each lesson consist of detailed instruction which are provided and there are Quizzes at the end of each assessment learnt. To access to the Amadeus System includes a personal login to sign on/off the reservation emulator to start training.

Both Part 1 & 2 includes:
• An agent sign on and sign off login
• 40 hours of Amadeus Training split into two parts

• Lessons and Drills (Quizzes) to assess your learning and progress
• Final assessments for all areas of the course known as Exam Emulators
• Support and guidance throughout your course.

You will receive 2 professional certificates:

Amadeus Airline Reservations

Amadeus Fares , Pricing and Ticketing Certificate

Airfares and Ticketing Level 1 (Professional)

Exodus Travel Training and Recruitment Notification

What a great way of gaining the right qualifications to start your career and gain a wealth of knowledge, industry terminology and skills ready for an Ticketing career path.

Anybody wishing to enter a career field in air travel associated with Airlines, Airport Ticket Desk or the Travel Industry. This course will give candidates the key competence and skill-set the industry is looking for.

There are no requirements for this course.

CAREER PATHS

The Airline Reservations Fares & Ticketing Professional Systems course can provide candidates with a wealth of career options with the examples of the following areas:

• Airport Ticket Desk

• Airline Reservations

• Airline Call Centre

• Airline Reservation Agent

• Fares Desk Agent

• Travel Consultant/Travel Agent

Currently there are no Q&As for this course. Be the first to ask a question.