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Airport Operations Course Level 3 CPD Accredited
Oplex Careers

Online course, tutor support and final exam included

Summary

Price
£19 inc VAT
Study method
Online
Duration
10 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Additional info
  • Tutor is available to students
198 students purchased this course

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Overview

The online Airport Operations Course will provide learners with a good understanding into daily operations in the airport, specifically related to customer service skills. This course will discuss the key skills and knowledge related to your role in the safety of passengers, monitoring and reporting weather forecasts, security management, and more. This course will provide a great insight into your role working within air travel with the use of practical examples throughout the course. Whether working in the airport or cabin crew already, you want to get started working in this field, looking for more training, or just interested in this field of study, this course will cover a range of modules and provide multiple examples for assessment.

CPD

10 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Course Syllabus

The Airport Operations Course is split into the following modules:

    • Airport Customer Service

– Check-in Operations
– Retail Work
– Customer Complaints and Enquiries

    • Customer Needs and Requirements

– Airport Special Assistance
– Meeting Customer Needs and Expectations

    • Aviation Security Management

– Maintaining the Safety of Passengers
– Landside and Airside Security
– Passengers and Security Checks

    • Planning for Emergencies

– Airport Emergency Procedures
– Airport and Airline Communications

    • Managing Adverse Weather Conditions

– Monitoring and Reporting Weather Forecasts
– Dealing with Adverse Weather Conditions

  • Final Assessment

Assessment

To assess the learners ability and knowledge to effectively understand the topics contained within the Airport Operations Course, the course features a number of end of module interactive quiz questions.

Additionally, at the end of the course learners will also take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Certificate

On successful completion of this course learners will be awarded with:

Level 3 CPD Award in Airport Operations

Upon completion of the course learners will be awarded with the Oplex Careers CPD certificate. The Certificate of Achievement will provide proof that you have studied the course and will contain your grade and classification level. You can use the certificate from us as part of your portfolio of evidence and use it to attend job or academic interviews.

This certificate will be produced in PDF format, hard copies of the certificate will be available at an additional fee of £9.99.

Course Format

This course is delivered online through eLearning. Learners of the course will receive instant access to our interactive student learning portal, which offers 24/7 access to the Airport Operations Course.

Course Duration

The online Airport Operations Course requires 10 hours to complete the course in full. This is only a guide to the learning hours required and it depends on how quickly an individual can absorb the information. The learning is online so it can be spread out over multiple sessions or done in one session.

Learners will have access to this course for up to 12 months from the date of joining. There is no time limit to complete the course during this period.

Tutor Support

When you are studying a course it is always useful to know that you have the help and support of tutors that want you to succeed in your studies.

As part of the Airport Operations Course you will receive access to our dedicated tutor support service. The academic tutors will be able to provide you with unlimited online email support to help answer any questions that you may have whilst you are studying the course.

Course Compatibility

Our Airport Operations Course is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices.

We know that more and more people are using the web whilst they are on the move, so we have designed this Airport Operations Course to be fully compatible across tablet and smartphone devices. You will be able to access the same content from the course, just over a 3G or 4G network whilst on the move.

Questions and answers

No questions or answers found containing ''.

Mark asked:

Do you need a L2 to do this course?

Answer:

Hi - you can go straight onto the Level 3 as all topics will be introduced from a level 1 and will progress up to level 3. When you have finished you will then receive your accredited certificate in Level 3 Airport Operations

This was helpful. Thank you for your feedback.
Godwin asked:

How do I register for this course (Airport Operations).

Answer:

You can enroll on to the course through the website. Once registered you will receive the membership details to your email address to get started right away.

This was helpful. Thank you for your feedback.
Davina Asumeng asked:

Hi what age can this qualification be studied at. Also can It be put on a UCAS application for university

Answer:

Hi, there are no age requirements to enrol on to our courses. You can use the certificate to help with your application, however it does not give any points towards UCAS.

This was helpful. Thank you for your feedback.
Hugh asked:

Will this give you the best chance off a job within this sector thx

Answer:

While the course itself does not guarantee one particular job, many of our learners use this course and certificate to support job applications as well as helping them move into further training required by their employer.

This was helpful. Thank you for your feedback.
XXX asked:

What salary package are you expected to receive after completing this course?

Answer:

While the course itself does not guarantee one particular job, many of our learners use this course and certificate to support job applications as well as helping them move into further training required by their employer.

This was helpful. Thank you for your feedback.
lulu David asked:

will this course be able to help me become a check in staff at the airport

Answer:

While the course itself does not guarantee one particular job, many of our learners use this course and certificate to support job applications as well as helping them move into further training required by their employer.

This was helpful. Thank you for your feedback.
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Reviews

4.0
Course rating
86%
Service
76%
Content
80%
Value

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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