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Airport Management and Customer Service

New Year Deal | FREE PDF Certificate | CMA and CPD Approved | Audio Visual Training | MCQ Exam | 3 CPD Points


Academy for Health & Fitness

Summary

Price
Save 97%
£10 inc VAT (was £421)
Offer ends 26 January 2021
Study method
Online, self-paced
Duration
3 hours
Access to content
365 days
Qualification
No formal qualification
CPD
3 CPD hours / points
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

1 student purchased this course

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Overview

Enhance your professional skills to a whole new level with the best-selling and award-winning Airport Management and Customer service course! Don’t waste time with poor quality training - study the Airport Management and Customer service and get an expertly-designed, great value training experience.

Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Airport Management and Customer service online training course.

The Airport Management and Customer Service online training course is accredited by the CPD and provides 3 CPD points. Students can expect to complete this Airport Management and Customer service training course in around 3 hours. You’ll also get dedicated expert assistance from us to answer any queries you may have while studying our Airport Management and Customer service course.

The Airport Management and Customer service course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Airport Management and Customer service course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Airport Management and Customer service course.

With this comprehensive Airport Management and Customer service, you can achieve your dreams and train for your ideal career. The Airport Management and Customer service provides students with an in-depth learning experience which you can work through at your own pace to enhance your professional development. The Airport Management and Customer service covers everything you need in order to progress in your chosen career.

Enrolling on the Airport Management and Customer service will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Airport Management and Customer service program.

CPD

3 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

The Airport Management and Customer service course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the Airport Management and Customer service course now and get instant access to all Airport Management and Customer service course materials. Then, enjoy the Airport Management and Customer service course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this Airport Management and Customer service straight away and take a step forward in securing a better future!

Why Prefer Us?

  • Standard-aligned lesson planning
  • Innovative and engaging contents and activities
  • Assessments which measure higher-level thinking and skills
  • Receive a CPD-accredited certificate upon successful completion
  • Complete the program in your own time, at your own pace
  • Each of our students gets full tutor support on weekdays (Monday to Friday).

Curriculum of Airport Management and Customer service Course: Our Airport Management and Customer service course consists of the following learning modules:

Module 01: Introduction

  • Airport
  • Air Transportation Network
  • Frequent Questions
  • Airport Management
  • The UK Airport Expansion Plans
  • Airport Classifications

Module 02: Ownership

  • City/County
  • Authority
  • Contrast to Traditional Public Sector
  • Contrast to Private Sector

Module 03: Organization

  • The Four Inputs to Production
  • Variations among Airports
  • Board Organization
  • Board/Staff Relationship
  • The Airport Manager’s Split Personality

Module 04: Economic Structure

  • Expense Profile
  • Revenue Profile
  • Relationship of Revenue and Expense
  • Reasons for Variance

Module 05: Structure of Relationships

  • Airlines
  • Concessionaires
  • General Aviation
  • Civil Aviation Authority
  • Responsibilities
  • State Aeronautics Agencies

Module 06: Operations and Maintenance

  • Inspection Program
  • Communications
  • Security
  • Aircraft Rescue and Fire Fighting
  • Snow Removal
  • Emergency Operations
  • Wildlife Management
  • Maintenance

Module 07: Master Planning

  • Procedure
  • Criticisms
  • Forecasting

Module 08: Civil Aviation Responsibilities

  • Civil Aviation Authority Regulations in the UK
  • The Civil Aviation Authority
  • Legislation

Module 09: Aircraft Trading, Finance and Leasing

  • Aircraft Registration
  • Mortgage Registration
  • Tax Implications for Aircraft Trading

Module 10: Litigation and Dispute Resolution

  • Rights of Detention
  • Common Law
  • The Bills of Sale Acts
  • Civil Procedure Rules
  • Types of Remedy

Module 11: Environmental Issues

  • Airport Noise
  • Air Quality
  • Hazardous Substances
  • Key Local Environmental Impacts

Module 12: Performance Measurement

  • Advantages
  • Pitfalls
  • Political Manipulation
  • Activity Measures
  • Anomaly Measures
  • Market Affordability
  • Human Resources
  • Other Measurements
  • Benchmarking

Module 13: Comparison to Foreign Airports

  • Different Aviation Cultures
  • Different Government Involvement
  • Different Definitions of Airport
  • Different Markets Served
  • The Propensity to Travel
  • General Aviation

Module 14: Future Directions

  • Removal of Government Subsidy
  • Putting It All Together
  • Looking Forward

Assessment Process

Once you have completed all the modules in the Airport Management and Customer service course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Airport Management and Customer service course.

Show off Your New Skills With a Certification of Completion

Upon passing the Airport Management and Customer service course assessment, you will receive a professional certification that is recognised all over the UK and internationally. Get your free PDF certificate instantly after successful completion of the Airport Management and Customer service course, or order one online.

You can also order a hard copy of your certificate to show off your new achievement. This will be sent to you in the post and costs £5.99.

Who is this course for?

Is This Airport Management and Customer service Course Right for You?

This Airport Management and Customer service course is ideal for anyone interested in this topic and who wants to learn more about it. This Airport Management and Customer service will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter.

This Airport Management and Customer service course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world.

Requirements

There are no previous knowledge requirements for the Airport Management and Customer service program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this Airport Management and Customer service course without any hesitation.

All students must have a passion for learning and literacy, as well as being over the age of 16.

Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry-recognised qualification with this Airport Management and Customer service course.

Career path

This Airport Management and Customer service course will help you to kickstart or take your career in the relevant sector to the next level. This course service will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.

Questions and answers

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FAQs

What does study method mean?

Study method describes the format in which the course will be delivered. At reed.co.uk courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on reed.co.uk, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.

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