Exodus Training and Recruitment
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Most airport and airline organisations focus on the importance of customer services because without people the objectives of the organisation will not be met. This is why it is important for an organisation needs to be sustainable and ensure that their staff are professional at all time regardless of the situations that might occur. This includes to have respect towards others and exceed expectations to customers and deliver excellent customer services at all times.
Our Airport Customer Course provides the skills and knowledge on passenger care while working in the airport environment.
At Exodus Travel Careers & Training we treat each student as an individual by ensuring that all receive the assistance required while on the course. We will keep in contact with you on a regular basis to find out how you are getting on with the course even if you do not contact us. We also assist in finding employment with your career interest and provide you expert knowledge of what major organisations are look for in your chosen career path. Your time with us will be tailored to your needs to ensure you gain the best possible success on your course and seeking your career.
You will gain the following competences and knowledge of:
Setting the Standards
Different types of communication
Passengers with special requirements
This 20 hours course will provide you skills and knowledge used in airports and prepares you for role plays that generally part of the induction process.
Your course includes course materials, support & guidance, and certification.
Who is this course for?
Anyone seeking a career in an airport environment.
No requirements needed.
The Airport Customer Service Course can provide candidates with a wealth of career options in the following areas:
- Airport customer service
- Meet & Greet Assistance
- Lounge services
- Dedicated passenger services
- Arrival & transfer services
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.