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Advanced Telephone Prospecting

Practical Training for Professionals

Summary

Price
£468 inc VAT
Study method
Classroom
Duration
Part-time
Qualification
No formal qualification
CPD
6 CPD hours / points
CPD What's this?
3 students enquired about this course

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Location & dates

Location

Address
Somerset House
Temple Street
BIRMINGHAM
West Midlands
B25DP
United Kingdom
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Address
EEF Venues
Clifton Down
Bristol
Avon
BS83NB
United Kingdom
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Address
Cheadle House
Cheadle Royal Business Park
Cheadle
Cheshire
SK83FS
United Kingdom
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Address
&Meetings
150 Minories
City of London
London
EC3N1LS
United Kingdom
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Overview

Advanced Telephone Prospecting - Overview

This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by genuine sales calls by each delegate, closely supervised.

* Participants are asked to bring prepared contact list: 100 companies from at least five different target industries.

This Advanced Telephone Prospecting training course is available throughout the UK.

CPD Value 5.5 Hours

CPD

6 CPD hours / points
Accredited by Approved By Law society

Description

  • Advanced Telephone Prospecting - Timetable

    09:30 - 10:00 Coffee & Course Objectives

    10:00 - 10:45 Review of Prospecting & Improving Qualification (Much improved qualification. Delegates will be encouraged to take the first conversation much further and encourage more meetings, demos and quotations.)

    10:45 - 11:15 Participants to Draw Up Their Own 12 Month Marketing Plan (Looking at the best target industries for telephone prospecting they choose approx 36 and prioritise with A,B & C categories, and then assign one A, B & C for every month.)

    11:15 - 11:30 Coffee Break

    11:30 - 12:30 Participants To Make Calls*

    12:30 -13:00 Brief review of calls.

    13:00 - 14:00 Lunch

    14:00 - 15:00 Advanced Objection Handling (This module gives participants an in depth look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss ways of improving this vitally important part of the sales process.)

    15:00 - 16:30 What Type of Closer Are You? (Here participants decide which closes they prefer in different situations and the results are analysed, highlighting delegates\\\\\\\' strengths and weaknesses. Role-plays are devised and practised to find the right closing style to suit the person, product or situation.)

    16:30 - 16:45 Summary & Action Plans Agreed

Advanced Telephone Prospecting - Benefits

  • Greater confidence to make outgoings calls professionally
  • Identify effective techniques for telephone prospecting
  • Develop and refine an individual style
  • Always get through to the right person!
  • Return to the workplace with genuine leads developed during the course

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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