Advanced Operations Management: Strategy, Projects & Performance
EDURISE
Optimising Projects and Processes for Maximum Efficiency
Summary
- Reed Courses Certificate of Completion - Free
- Operational Strategy and Project Management Assessment (included in price)
- Tutor is available to students
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Overview
Certificates
Assessment details
Operational Strategy and Project Management Assessment
Included in course price
Curriculum
This course contains
Format: 10 Videos (with subtitles and transcripts), 8 PDFs, 2 Quizzes and 1 Assessment
Duration: 2h
Description
Course Description:
The Advanced Operations Management course offers a robust, interdisciplinary exploration of how modern organisations plan, manage, and optimise operations to achieve strategic objectives. This end-to-end professional qualification integrates advanced concepts from project management, business process analysis, risk and recovery, human resource practices, and performance management—providing learners with the tools to lead operational excellence in any industry.
This course is ideal for aspiring operations managers, project coordinators, analysts, business leaders, and professionals seeking to gain mastery in building efficient systems, managing teams, and leading continuous improvement initiatives. Through a practical and analytical approach, students will develop core competencies needed to align people, processes, and strategy with real-world business outcomes.
What You Will Learn1. Foundations of Business and Operations Strategy
Learners begin by understanding the fundamental structure of business management and how operational design impacts long-term success. You’ll explore how businesses are shaped by internal culture, external markets, and corporate governance frameworks. Topics include:
Business environments and ethics
Strategic planning and product development
Organisational structure and culture
Corporate social responsibility (CSR)
Introduction to financial management
By linking strategic thinking with operational planning, students learn to analyse their environment and craft action plans that deliver measurable results.
2. Operational Design, Quality, and Supply Chain Management
The next phase covers how organisations design, manage, and evaluate core operational systems. Students explore how raw inputs become valuable outputs through effective workflow and resource planning. You’ll study:
Process design, analysis, and optimisation
Inventory control methods (e.g., EOQ, JIT, ABC)
Quality assurance and continuous improvement techniques (TQM, Lean, Six Sigma)
Demand forecasting and customer service metrics
Integrated supply chain coordination and sustainable logistics
By mastering these techniques, students are equipped to streamline operations and deliver consistent value across the business cycle.
3. Strategic Analysis and Business Decision Tools
This section focuses on market positioning, product scope, and data-driven decision-making. You’ll learn how to evaluate business challenges using proven frameworks and how to align product and service delivery with consumer expectations. Areas covered include:
SWOT and PESTEL analysis
Market segmentation and competitive strategy
Product life cycle management and innovation
Scope definition and requirement gathering
This analytical foundation supports learners in developing strategies that are both agile and sustainable in fast-changing environments.
4. Project Management Essentials
A major focus of the course is developing proficiency in managing projects from concept to completion. You will learn how to:
Define project goals, stakeholders, and success criteria
Build detailed work breakdown structures (WBS)
Develop project schedules using tools like Gantt charts and critical path method (CPM)
Create accurate cost estimates and manage project budgets
Monitor and control project execution using KPIs, earned value analysis, and performance reporting
Apply time management and stakeholder communication strategies
This hands-on knowledge prepares learners to lead cross-functional teams and deliver projects on time, within scope, and on budget.
5. Business Process Management and Technology Integration
In this phase, learners explore the full lifecycle of business process management (BPM) and the technologies that enable automation and scaling. Topics include:
Process mapping and modelling (e.g., flowcharts, BPMN, SIPOC)
Process improvement strategies (Lean, Kaizen, DMAIC)
Business process automation (RPA, BPMS, AI integration)
Performance metric design and process optimisation
You will learn how to visualise workflows, eliminate inefficiencies, and leverage software tools to enhance productivity and accuracy across departments.
6. Risk Management and Recovery Planning
Students are introduced to the core concepts of identifying, assessing, and mitigating organisational risks. You will learn how to:
Assess strategic, operational, financial, and reputational risks
Apply qualitative and quantitative risk analysis techniques
Design and implement mitigation plans
Monitor mitigation strategies and adjust in real-time
Build crisis management and business continuity frameworks
Lead recovery planning and organisational resilience efforts
This knowledge is critical for protecting assets, minimising disruption, and preparing for uncertainty in today’s volatile markets.
7. Human Resource Management and Organisational Culture
Operations management is also about managing people. This section teaches students how to build and support high-performing teams through effective HR practices. Key topics include:
Recruitment strategies and structured selection processes
Employee training, development, and career pathing
Performance appraisal techniques and continuous feedback models
Compensation strategies and benefits design
Conflict resolution and employee relations best practices
You’ll gain practical insight into how HR strategy integrates with operations to increase engagement, retention, and productivity.
8. Performance Management and Leadership in Practice
The final component focuses on linking all efforts through performance management systems that align daily actions with strategic goals. You will learn:
How to define and apply KPIs and performance metrics
Traditional and modern performance appraisal methods
Goal setting frameworks (SMART goals, stretch goals)
Feedback and coaching strategies for development
Designing performance improvement plans (PIPs)
Using analytics to measure business and team effectiveness
You’ll walk away with a deep understanding of how to drive continuous improvement through clear expectations, accountability, and coaching.
Course Outcomes
Upon successful completion of this course, learners will be able to:
Plan, manage, and optimise business operations across functions
Lead successful projects with practical tools and strategic insight
Use data, performance metrics, and KPIs to make informed decisions
Manage risk, business continuity, and process recovery
Apply modern HR practices to enhance team performance
Leverage automation and digital tools to improve efficiency
Align operational strategy with broader business goals
This course provides not only the technical know-how but also the leadership mindset required to advance in modern operational roles. Whether you're managing departments, launching projects, analysing business data, or improving systems, Advanced Operations Management equips you to perform with confidence, competence, and agility.
Who is this course for?
The Advanced Operations Management: Complete Project Management, Business Management, and Analysis course is designed for individuals seeking to lead, improve, and innovate within operational environments. It is ideal for:
Aspiring and Current Operations Managers
Looking to strengthen their skills in process optimisation, resource planning, and strategic execution.
Project Managers and Coordinators
Who want to manage complex projects with better tools, time control, budgeting, and performance tracking.
Business Analysts and Process Improvement Professionals
Seeking to use data, KPIs, and automation to drive measurable business improvements.
HR and People Managers
Who play a role in performance management, coaching, organisational development, and talent retention.
Entrepreneurs and Business Owners
Wishing to streamline operations, manage risks, and align internal processes with strategic goals.
MBA and Business Students
Looking for practical, job-ready expertise in project execution, operations, and strategic analysis.
No prior qualifications are required, though basic knowledge of business or operations will help learners make the most of the course.
Career path
Completing this course opens pathways to roles like Operations Manager, Project Manager, Business Analyst, or Strategy Lead. Professionals can earn between AUD $70,000–$140,000 or USD $60,000–$120,000 annually, depending on experience and role. The course equips you for leadership in operations, performance, and process improvement.
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.